Nicole Goodman
Tampa
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Residential Sales Specialist/Team
Realtor
03.2018 - Current
- Excellent at prospecting, taking on leads, and building new customer relationships
- Communicating with customers from start to end in the home buying/listing process scheduling home showings, explaining contracts, and helping them to understand all aspects of the sales process so that they feel comfortable
- Adept in contract drafting, negotiation, marketing research, and client analysis
- Cultivate relationships with appraisers, mortgage lenders, brokers, agents, title companies to help in moving along transactions smoothly and get them to closing on time
- Manage and track transactions, required forms, important contract dates, and compliance requirements
- Maintain a positive flow of communication with other agents, buyers and sellers, mortgage officers in the home buying process
- Promote sales of properties through online marketing, open houses, multiple listing services and advertising
- Collaborated with other real estate professionals to streamline transactions and improve overall client satisfaction.
- Planning and coordinating customer appreciation events
- Managing social media accounts, calendar, and google drive documents
Office Administrator/Manager
MAS ENVIRONMENTAL
09.2012 - 04.2021
- Organization of E-folders and system; trained and guided company towards a more consistent, organized and streamlined approach for consolidating project folders and documents
- Oversee large projects and deliverables; manage timelines and work directly with project managers & vendors
- Manage calendars, book travel and orchestrate all office events
- Submit reports and invoices by email and sending out through UPS
- Onboarding new hires, training other employees to use office software. First point of contact for IT, HR, and General office questions from employees
- Tracking important project dates based on emails and shipping dates
- Deltek Project Management System; developed how company utilized database and tracking program for project due dates, invoicing and proposals
- Met with tech companies to develop a technology plan to implement a server and VPN
- Worked with accounting to develop and implement a new method for a more efficient approach of tracking invoices
- Creating and printing of marketing documents; designing and ordering of signs, labels, shirts, etc
- Developed method for tracking incoming field data collection
- Tracking of business tax, licenses, OSHA and other certification renewals and notifying when they need to be renewed
- Research and purchasing of all technology and office supplies
- Managing all aspects of moving offices including but not limited to scheduling, keeping employees informed, utilities, buying furniture, internet services, and vendor appointments
- Managed the tracking and renewal notifications for business tax, licenses, OSHA, and other certifications.
Management Assistant
PROSPERA REALTY
01.2009 - 01.2012
- Contact prospective tenants, show properties and prepare leases
- Address tenants needs, schedule maintenance requests and organize meetings with coworkers
- Work with rental properties onsite management company to address and resolve tenant concerns
- Track and record monthly rental income, organize paperwork, handle payments and submitting of bills, refunds, and bank deposits
- Reconcile monthly accounting and handle banking discrepancies with bank
- Post ads for available rental units on various Internet websites
- Print labels, proofread and handle large mailings in limited amount of time
- Create reports and spreadsheets for senior level management
Education
Masters of Arts - Organizational Leadership
Argosy University
Tampa, FLBachelor of Arts - Psychology, Advertising
The University of Tampa
Tampa, FLSkills
- Ability to pick up on new tasks quickly and efficiently
- Ability to work both independently and within teams
- Ability to organize complex work assignments and follow instructions
- Strong written and verbal communication skills
- Complete project work efficiently and on time
- Able to work well in new environments and with a large variety of people
- Work well under pressure
- Strong negotiation skills
- Conflict resolution
Certification
- Licensed Notary Public, Florida, 12/14/10
- Licensed Real Estate Agent, Florida, 09/30/18
Technologyskills
- Microsoft
- Microsoft Works
- Microsoft PowerPoint
- Microsoft Excel
- Microsoft Outlook
- Microsoft SharePoint
- Adobe Acrobat
- Internet
- Social Media
- Google Docs
- Google Drive
- Zoom
- Web Applications
Timeline
Residential Sales Specialist/Team
Realtor
03.2018 - Current
Office Administrator/Manager
MAS ENVIRONMENTAL
09.2012 - 04.2021
Management Assistant
PROSPERA REALTY
01.2009 - 01.2012
Bachelor of Arts - Psychology, Advertising
The University of Tampa
- Licensed Notary Public, Florida, 12/14/10
- Licensed Real Estate Agent, Florida, 09/30/18
Masters of Arts - Organizational Leadership
Argosy University
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