CYNTHIA D. BOWEN
Brooklyn,NY
Summary
Dynamic and results-driven professional with a proven track record in delivering innovative solutions and driving operational excellence. Committed to fostering collaborative environments that inspire creativity and promote continuous improvement. Adept at navigating challenges with a strategic mindset, ensuring alignment with organizational goals while exceeding performance expectations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Older Adult Skin Care Consultant
Fort Greene Council Grace Agard Center
10.2024 - Current
Sales Associates / Cashier / Merchandiser
Marshalls Department Store
01.2013 - Current
- Answered customer inquiries, using knowledge of store layout and product knowledge to give directions as needed
- Responsible for restocking shelves, managing inventory, organizing merchandise maintaining store presentation
- Created appealing displays, and arranged products to drive sales, and enhance the customer experience. I have an eye for creating visually appealing arrangements.
- unpacking shipments, stocking shelves, maintaining accurate inventory records, and identifying when items are running low.
- insured retail operation to maintain the sales floor, ensured cleanliness, and followed by using company procedures.
- organized and secure merchandise, to prevent theft and minimize product loss.
- Assisted customers with accurately and efficiently processing their payments, by using point-of-sale (POS) system . This includes handling cash, credit cards, and other forms of payment like coupons or gift cards
Personal Manager
The Power of Adante
01.2011 - 01.2013
- Prepare all travel arrangements to ensure the employer is on track and where they need to be
- Personal shopper/ stylist , selecting clothing items for various event
- Managing Errands, Setting up reservations, Home Maintenance needs, Prepare travel arrangements
- Proof read and expedite contracts and work permits on behalf of the employer
- Maintains follow up file to proactively schedule upcoming events, active appointments, meeting and deadlines
Core Service, Help Desk Department Assistant, MTV
VIACOM
01.2005 - 01.2011
- Work in partnership with all vendors and make outgoing calls on behalf of the company
- Answering phone calls, taking messages, and maintaining a calendar for Core Services
- Maintained files and archiving system paper & electronic
- Edited Critical Date Reports and other database reports, functions, and features
- Act as backup administrator to company administrator for input/updating records
- Ability to multitask under pressure and manage time constraints
- Adjust/respond to unscheduled events & resolve issues quickly & professionally
- Examine and Enter Certificates of Insurance in the Angus Anywhere data system
- Maintain files and inventory of the storage spaces, including furniture, carpeting, construction supplies, etc
- Troubleshoot and address all environmental concerns including Hot and cold request, Ceiling Leaks, Pest control
- Coordinate meeting set ups, Foam cord poster calendar, K Bin request, Key Request, Moving request
Education
Certification of Completion of Cosmetology -
Empire Beauty School
Manhattan, New York01.2023
Associates Degree - Marketing for Business
Berkeley College
New York City, NY01.2003
Skills
- Effective verbal communication
- Effective written communication
- Client support
- meticulous attention to detail
- Adaptable team collaborator
- Fashion enthusiast
- Natural hair care expert
- Skincare advisor
Affiliations
SAG/AFTRA Union Member since 1997
Certification
Licensed Cosmetologist, New York State 2022
Timeline
Older Adult Skin Care Consultant
Fort Greene Council Grace Agard Center
10.2024 - Current
Sales Associates / Cashier / Merchandiser
Marshalls Department Store
01.2013 - Current
Personal Manager
The Power of Adante
01.2011 - 01.2013
Core Service, Help Desk Department Assistant, MTV
VIACOM
01.2005 - 01.2011
Associates Degree - Marketing for Business
Berkeley College
Certification of Completion of Cosmetology -
Empire Beauty School