Cynthia Lutter
Wichita Falls,United States
Summary
Dynamic Claims Assistant/Associate with over three years of experience in Workers' Compensation Insurance. Skilled in coordinating claim setup, managing accounting processes, and providing top-notch customer service. Proficient in organizing medical records, processing escrow transactions, and resolving problems effectively. Adept at supporting adjusters and branch operations to ensure smooth claim processing and transactions. Excited to bring my diverse background in Real Estate, Title Management, and Office Administration to excel in the Claims Assistant/Associate role.
Overview
27
27
years of professional experience
Work History
Accounting Clerk
Herb Easley Motors Inc
Wichita Falls, TX
07.2025 - 03.2026
- Processed accounts receivable transactions efficiently, ensuring timely payments and accurate record-keeping.
- Developed internal controls to minimize errors and improve operational efficiency across accounting functions.
- Facilitated timely month-end closing activities and postings.
- Managed payment discrepancies by researching and resolving customer inquiries efficiently.
- Maintained meticulous records of transactions, enhancing data accuracy within the billing system.
- Verified accuracy of billing data and corrected discrepancies.
- Assisted with month-end closing procedures, contributing to an organized and punctual financial reporting process.
- Demonstrated excellent time management skills by prioritizing tasks and meeting deadlines in a fast-paced, high-volume work environment.
Claims Assistant/Associate
Method Insurance
Lewisville
11.2022 - 06.2025
- Complete new claim set up, ensuring the accurate insurance policy, and using data integrity.
- Accounting and invoicing.
- Research outstanding indemnity, expense, and medical checks and submit void, stop pay, and re-issuance requests.
- Prepare medical records and attorney referral packets.
- Assisting adjusters with multiple tasks to insure both Employers and Injured Workers receive the best customer service experience.
- Three Point Contacts, Retrieve Work Status and updated Medical Screens.
- I have authorized RFA's and communicated with Nurse Case Managers, and Doctor's Offices, as well as Medical Coding.
Branch Manager's Assistant-Licensed Escrow Assistant
Fidelity National Title, Stewart Title, & WFG National Title
Flower Mound, TX
09.2015 - 07.2022
- Assist in the preparation and processing of escrow documents for real estate transactions.
- Research title work and clearing title for potential sales for owners.
- Assist branch operations with disbursement of escrow transactions by printing checks, issuing wires and issuing final settlement statements.
- Using existing procedures to solve straightforward problems.
Licensed Escrow Officer * Lead Assistant
Texas Premier Title
Plano
03.2015 - 09.2015
- Assist in the preparation and processing of escrow documents for real estate transactions.
- Research title work and clearing title for potential sales for owners.
- Assist branch operations with disbursement of escrow transactions by printing checks, issuing wires and issuing final settlement statements.
- Using existing procedures to solve straightforward problems.
Escrow Assistant
Hexter Fair First American Title
Plano
03.2011 - 03.2015
- Getting closing packages ready for shipping to the Lenders.
- Recording the proper documents for the State.
- Assisting the Branch Manager with any additional needs.
Licensed Realtor/VP and Office Manager/Accounts Receivable/Payable
Konrade Group, LLC
Flower Mound
06.1999 - 03.2011
- Managed 3 separate companies
- Handled all Payroll, Accounting
- Bought and Sold Real Estate Transactions
Education
Certificate of Completion -
Leonard Real Estate School
Bedford01-1999
Certificate of Completion - undefined
International Aviation and Travel Academy
Arlington08-1990
High School Diploma - undefined
Wichita Falls High School
Wichita Falls01-1988
Skills
- Leadership and Teamwork
- Critical thinking and problem solving
- Time Management
- Communication Skills
- Accounting
- Medical Records
- Insurance Claim Processing
- Workers' Compensation
- Self Motivation
- Administrative support
Timeline
Accounting Clerk
Herb Easley Motors Inc
07.2025 - 03.2026
Claims Assistant/Associate
Method Insurance
11.2022 - 06.2025
Branch Manager's Assistant-Licensed Escrow Assistant
Fidelity National Title, Stewart Title, & WFG National Title
09.2015 - 07.2022
Licensed Escrow Officer * Lead Assistant
Texas Premier Title
03.2015 - 09.2015
Escrow Assistant
Hexter Fair First American Title
03.2011 - 03.2015
Licensed Realtor/VP and Office Manager/Accounts Receivable/Payable
Konrade Group, LLC
06.1999 - 03.2011
Certificate of Completion - undefined
International Aviation and Travel Academy
High School Diploma - undefined
Wichita Falls High School
Certificate of Completion -
Leonard Real Estate School