Cynthia Silva
Houston,TX
Summary
As an Escrow Processor, I possess a robust understanding of the escrow process, title procedures, and the intricacies of company policies and protocols necessary for client service. My responsibilities encompass the meticulous preparation and delivery of escrow documents, ensuring strict adherence to regulatory frameworks and legal statutes. Proficiency in residential real estate transactions, coupled with comprehensive knowledge of associated title insurance policies and endorsements, equips me to effectively support high-volume teams.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Escrow Processor
PGP Title
04.2022 - 05.2023
- Demonstrated proficiency in utilizing industry-specific software for efficient handling of escrow-related tasks and record-keeping requirements.
- Processed funding checks, wires, stop payments, daily bank deposits and E-recordings of recordable documents
- Reduced errors in documentation by thoroughly reviewing all paperwork and ensuring accuracy before submission.
- Maintained compliance with industry regulations, staying current on changes to ensure smooth transaction processes.
- Collaborated with real estate agents, lenders, and other stakeholders for seamless communication throughout the escrow process.
- Expedited closing timelines by efficiently prioritizing tasks and managing multiple files simultaneously.
- Safeguarded sensitive client information by maintaining strict confidentiality protocols in all aspects of work.
- Optimized internal communication within the team through regular check-ins and progress updates on ongoing projects.
- Checked signatures and legal descriptions for accuracy and integrity.
- Improved the efficiency of escrow processing by streamlining workflow and implementing time-saving strategies.
- Adhered to established deadlines consistently, ensuring promptness in meeting client expectations throughout the escrow process.
Realtor
Exceed Realty
05.2020 - 04.2022
- Oversaw real estate transaction progression to ensure expectations are managed and clarified; utilized transaction management software efficiently
- Conducted background checks on potential tenants and processed lease agreements for landlords
- Delivered accurate completion of related documentation with signatures in compliance with policies and procedures; Created detailed comparable market valuation reports
- Developed marketing strategies and created digital ad campaigns, listing presentations and brochures.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Ensured compliance with federal/state laws regulating real estate transactions.
New Homes Sales Counselor
KB Homes
05.2019 - 05.2020
- Boosted customer satisfaction by consistently providing knowledgeable and professional guidance on new home features, financing options, and community amenities.
- Maximized sales by effectively utilizing marketing materials and promotional events to attract potential buyers.
- Optimized company resources by effectively managing time-sensitive tasks while balancing other responsibilities.
- Demonstrated persistence and resilience in overcoming challenges, resulting in successful negotiation and closing of complex deals.
- Created and managed customer profiles with accurate data entry of all documents related to contracts and provided close and personal attention to ensure the best service experience for clients
Education
Associate of Arts - Business Administration
Houston Community College
Houston, TX12.2025
Skills
- Transaction monitoring
- Notary Public
- Funds Disbursement
- Legal Compliance
- Real estate knowledge
- Loan Documentation
- Closing process management
- Contracts understanding
- Customer Relations
- Multitasking Abilities
- Data Entry and 10-Key
- Microsoft Office
- Analytical Thinking
- Title requirements
- Closing Document Preparation
- Escrow Standards
Technology Skills
- SoftPro
- Adobe
- Excel
- MS365
- CRM
- Canva
- Teams
- DocuSign
- Lawson
- SharePoint
- Social Media Marketing and Management
Affiliations
- NNA-National Notary Association
Certification
- CNP - Certified Notary Public - 2 years
- NSA - Certified Notary Signing Agent - 2 years
- Licensed Realtor - 22 years
Hobbies
So, I'm all about the great outdoors! I absolutely love heading out for some fishing or hitting the golf course whenever I can. There's just something so peaceful about being out in nature, you know? And traveling to new places? That's my jam! I get to explore all kinds of cool landscapes and enjoy all the outdoor adventures they have to offer. Sure, I've got my balcony garden, but those pesky squirrels keep trying to swipe my plants! It's a constant battle, but hey, I'm always up for the challenge. Overall, my hobbies of golfing, fishing, traveling, and just being out in nature reflect my laid-back, adventurous spirit.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Escrow Processor
PGP Title
04.2022 - 05.2023
Realtor
Exceed Realty
05.2020 - 04.2022
New Homes Sales Counselor
KB Homes
05.2019 - 05.2020
Associate of Arts - Business Administration
Houston Community College
- CNP - Certified Notary Public - 2 years
- NSA - Certified Notary Signing Agent - 2 years
- Licensed Realtor - 22 years
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