CYPRESS FITZPATRICK
Summary
Enthusiastic, diligent and flexible people person with a passion for customer service and a good sense of humor. Adept at interacting with and helping people. Eager to pursue a position where I can apply these skills.
Overview
8
8
years of professional experience
Work History
Private Contractor
The Gentleman's Cut
Nampa
09.2025 - Current
- Collaborating with team members for efficient salon operations.
- Building strong relationships with clients to ensure repeat business and appeasement.
- Ensuring compliance with local, state, and federal regulations.
Barbershop Manager
The Barbers
Vancouver
11.2019 - 08.2025
- Supervised front-end of salon.
- Booked reservations, inventoried sales area and coordinated employee schedules to optimize operations.
- Coached, mentored and trained team members.
- Resolved customer complaints and issues instantaneously.
Customer Service Agent
Alaska Airlines
Portland
06.2022 - 11.2023
- Creating memorable experiences and interactions with passengers.
- Remained calm and professional in stressful circumstances.
- Effectively diffused tense situations with knowledgeable and friendly service.
- Observed passengers for intoxication or possible threat to safety.
Hair Stylist
Sport Clips
Vancouver
11.2017 - 11.2019
- Insured that clients were greeted and salon cleanliness was maintained.
- Assisted in raising customer satisfaction ratings. Honored in "Sport Clips" monthly newsletter.
- Consistently the most requested hair stylist at Orchards location for walk-in clients and online check-ins.
Education
High School Diploma -
Heritage High School
Vancouver, WA06.2017
Barber Stylist - Hair Design
Cascadia Tech Academy
Vancouver, WA06.2017
Timeline
Private Contractor
The Gentleman's Cut
09.2025 - Current
Customer Service Agent
Alaska Airlines
06.2022 - 11.2023
Barbershop Manager
The Barbers
11.2019 - 08.2025
Hair Stylist
Sport Clips
11.2017 - 11.2019
High School Diploma -
Heritage High School
Barber Stylist - Hair Design
Cascadia Tech Academy