CYPRIAN A. PEÑA
Inclusion Sped Teacher -US History And Sped Certified
Katy,TX
Summary
Versatile Special Education Inclusion Teacher with focus on individual student needs across academia and emotional development. Empathetic and accommodating in design and implementation of hands-on lessons, catering to diverse learning abilities. Proficient in employing constant communication, patience and positive reinforcement in team efforts to deliver exceptional educational tools, fostering academic achievement.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Inclusion SPED Teacher
Stephen Austin High School
Sugarland, TX
08.2019 - Current
- Collaborated with numerous departments and standard education teachers.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Taught students across multiple classifications and degrees of special needs.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Instructed students in core academic areas and specialized reading groups.
- Coordinated special education students and teacher assistant schedules with master schedule.
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Partnered with standard education teachers from across academic departments.
- Used critical thinking to break down problems, evaluate solutions and make decisions
Customer Care/Sales Consultant
Blinds.com
Houston, TX
02.2015 - 11.2018
- Resolved concerns with products or services to help with retention and drive sales.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Created customer profiles by answering questions and providing tailored experiences based on interests and agendas.
Travel Sales Consultant
VacationsToGo/Affordable Tours
Houston, TX
12.2006 - 02.2013
- Implemented automated office systems, optimizing client and data communications as well as records management.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians and business executives.
- Responded to clients' questions, issues and complaints and found appropriate solutions when needed.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Consistently fostered business growth by delivering first-rate travel advising and itineraries to develop valuable client relationships.
Education
Bachelor of Arts - Bachelor of Arts - Interdisciplinary Studies
Liberty University
Lynchburg, VA 06.2014 - 07.2017
Skills
Special education
Student records management
Conflict resolution techniques
Secondary education
Teamwork and Collaboration
Trained in CPI
Timeline
Inclusion SPED Teacher
Stephen Austin High School
08.2019 - Current
Customer Care/Sales Consultant
Blinds.com
02.2015 - 11.2018
Bachelor of Arts - Bachelor of Arts - Interdisciplinary Studies
Liberty University
06.2014 - 07.2017
Travel Sales Consultant
VacationsToGo/Affordable Tours
12.2006 - 02.2013