Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Hi, I’m
Cypris Rodriguez
Brooklyn,NY
Summary
Overview
7
years of professional experience
1
Certification
Work History
Target Tech Department/Mobile Team
Seasonal Part-time Sales Associate
11.2025 - Current
Job overview
- Sell and activate prepaid phones.
- Sell electronic devices and accessories.
- Offer and assign protection plans/warranty to electronics.
- Assist with target circle sign-up and applying price match deals to cart.
- Pulling electronic and tech products from stockroom to floor and backstock any extra accessories.
- Assist customers with phones and activating esim via consumer cellular, tracfone, and total wireless.
- Hard phone resets, transferring data, email and password setup, pin setup, etc.
- Retail/Customer Service
- Assisted customers in selecting mobile devices, enhancing overall shopping experience.
- Demonstrated product features and benefits to drive customer engagement.
Spirit Halloween
Seasonal Part-time Sales Associate
09.2025 - 10.2025
Job overview
- Sell costumes, home decor and other party accessories.
- Stock and restock costumes, home decor and other party accessories.
- Cash and/or card transactions.
- Cleaning the floor of any accidents or spills.
- Maintain observation of customers to assure antitheft and stealing policies.
- Point customers in the right direction based on costume or accessory needs.
- Retail
Journeys/Journeys Kidz
Part-time Sales Associate, Sales Lead Key Holder, Assistant Manager
11.2024 - 09.2025
Job overview
- Stock and restock shelves, price changes, organize shoes, socks, and accessories on walls, tables or towers.
- Package orders, process driver pickups, process customer pickups.
- Keep cash wrap, sale floor, and back office clean and organized.
- Take stock of store inventory, ship inventory to other stores and receive inventory from other stores.
- Engage with customers and provide our best customer service, provide the sales pitch for our retail membership, sell socks, accessories and shoes as necessary.
- Receive and send out shipments, return and/or exchange shoes, process incoming shipments, complete invoices/transactions.
- Delegate employees to complete specific tasks as well as train and supervise when necessary.
- Step in for de-escalation and conflict-resolution for employees and customers when necessary.
- Communicate with the store manager and strategize our selling drawbacks, improvements, and successes.
- Communicate with the district manager on store upkeep and analytics when necessary.
- File incident reports and communications via email with corporate accounts as requested.
- Specialty Retail Company
LIFE - John Coker Daycare Center
Custodian Assistant
07.2024 - 10.2024
Job overview
- Sweep, mop, wax and strip floors.
- Wash/wipe down surfaces, i.e toilets, tables, radiators, sinks etc.
- Clean windows, countertops, hard-to-reach places.
- Take out garbage and clean out trash bins.
- Restock bathroom supplies, i.e soap, toilet paper, paper towels, hygiene products.
- Maintain classroom and facility cleanliness.
- Repair to broken parts or readjustments to appliances and furniture as needed.
- Bring lunch trays for children and wash dishes.
GameStop
Store Manager/Customer Service
10.2023 - 12.2023
Job overview
- Alphabetize walls, stock and restock shelves, price changes, organize and alphabetize drawers.
- Package orders, process driver pickups, process customer pickups.
- Keep cash wrap, sale floor, and back office clean and organized.
- Take stock of store inventory, ship inventory to other stores and receive inventory from other stores.
- Opening and closing procedure as a keyholder, including counting safe and registers, taking note of/recording opening and closing funds, join morning corporate calls.
- Engage with customers and provide our best customer service, provide the sales pitch for our retail membership, sell warranties- both hardware and software attachments,- renew memberships.
- Receive and send out shipments, return defective goods to warehouse, process incoming shipments, complete invoices/transactions.
Community Counseling & Mediation CCM After School Program
Group Leader
07.2022 - 07.2023
Job overview
- Design lesson plans based on teaching activity for incoming and stepping-up middle school students.
- Facilitate an activity and assist other facilitators with activity during the course of the school year.
- Keep classrooms clean and organized.
- Assist with sign-in and sign out procedure for students.
- Conduct after school and/or summer camp trips for students.
- Guide students in their activity and put together a showcase of any kind for the end of the year.
Owl Teach You Daycare
Intern/Teach Assistant
07.2021 - 08.2021
Job overview
- Assist daycare leaders and teachers with planning and organizing daily events for the children.
- Attending to the children when teachers are busy.
- Keeping daycare clean and organized.
- Assist with meal preparation and lock up/child pick up.
Make the Road New York
Youth Leader
07.2019 - 08.2019
Job overview
- Communicate with members of the community about social injustices.
- Take action on social injustices.
- Proactiveness in community engagement and organizing community events.
Education
CUNY The City College of New YorkNew York, NY
from ENGL 22000, MUS 16500, SPCH 11100, MUS 16100, MUS 10000
10.2023
University Overview
- Noteworthy courses include ENGL 22000, MUS 16500, SPCH 11100, MUS 16100, MUS 10000.
- GPA: 2.9
Academy of Urban PlanningBrooklyn, NY
Advanced Regents Diploma from English, AP World History, AP US History, AP Literature, AP Language, Global History, Algebra I-II
06.2021
University Overview
- Noteworthy courses include English, AP World History, AP US History, AP Literature, AP Language, Global History, Algebra I-II
- GPA: 93.6
Skills
- Singing
- Vocal styles
- Artistic creativity
- Collaboration
- Team player
- Public speaking
- Social media knowledge
- Internet knowledge
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Accomplishments
Accomplishments
- Resolved product issue through consumer testing.
Awards
Awards
- Valedictorian
- Principal's Honor Roll
- Perfect Attendance
- National Honor Society Recognition Award
- Academic Excellence Award
- Most Creative Award
- Model UN Participation Award
- Malcom X Scholarship
Personal Information
Personal Information
Title: DieticianCertification
- CPR/AED Training - June 2022 to June 2024
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Seasonal Part-time Sales Associate
Target Tech Department/Mobile Team
11.2025 - Current
Seasonal Part-time Sales Associate
Spirit Halloween
09.2025 - 10.2025
Part-time Sales Associate, Sales Lead Key Holder, Assistant Manager
Journeys/Journeys Kidz
11.2024 - 09.2025
Custodian Assistant
LIFE - John Coker Daycare Center
07.2024 - 10.2024
Store Manager/Customer Service
GameStop
10.2023 - 12.2023
Group Leader
Community Counseling & Mediation CCM After School Program
07.2022 - 07.2023
Intern/Teach Assistant
Owl Teach You Daycare
07.2021 - 08.2021
Youth Leader
Make the Road New York
07.2019 - 08.2019
Academy of Urban Planning
Advanced Regents Diploma from English, AP World History, AP US History, AP Literature, AP Language, Global History, Algebra I-II
CUNY The City College of New York
from ENGL 22000, MUS 16500, SPCH 11100, MUS 16100, MUS 10000