- Tech enthusiast, passionate about exploring the latest advancements and innovations
- I like working with my hands and fixing things
- Auto Repair/Restoration
- Robotics
Cyrek McIlhatten
Palm Harbor,FL
Summary
Experienced in food safety compliance and product promotion, with a focus on stock rotation and maintaining product quality. Skilled in developing strategies to maximize sales and reduce shrinkage, while ensuring optimal presentation and safety standards. Currently pursuing a bachelor's degree in mechanical engineering. I am in my sophomore year. I am taking classes at Saint Petersburg College (SPC), but will transfer to the University of South Florida at the start of my junior year. I have some welding experience which taught me how to read both two-dimensional and orthogonal drafts as well and basic ability to write them. I recently finished a course in CAD and got certified through the online course Penn-Foster.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Produce Specialist
Publix
Clearwater, FL
07.2023 - Current
- Created weekly schedules for staff members in order to maintain efficient workflow throughout the store.
- Maintained cleanliness of store displays, including restocking shelves and rotating products for optimal presentation.
- Performed daily inspections of produce quality to ensure product freshness and safety standards were met.
- Developed and implemented strategies to reduce shrinkage and maximize sales of fresh fruits and vegetables.
- Ensured compliance with all food safety regulations while handling perishables.
- Successfully managed inventory of produce items, ensuring accurate stock levels and timely replenishment.
- Trained new employees on proper stocking techniques, use of equipment, safety protocols, and company policies.
- Utilized effective communication skills to build strong relationships with vendors, suppliers, and customers.
- Graded and sorted products according to factors such as color, species, length, width, appearance, feel, smell, and quality for correct processing and usage.
- Discarded inferior and defective products and foreign matter and place acceptable products in containers for further processing.
- Weighed products and estimated weight, visually, and by feel.
- Placed products in containers according to grade and marked grades on containers.
- Demonstrated sound knowledge of food safety and sanitation standards.
- Assessed product to ensure it meets quality standards; measured, weighed and inspected items.
- Trained new team members on food grading protocols and procedures.
- Utilized advanced analytical and testing equipment to assess the quality of food products.
- Monitored food production and processing operations for compliance with applicable regulations.
- Investigated customer complaints related to food safety and quality.
- Graded fresh fruits and vegetables for market sale.
Customer Service Representative
Publix
Palm Harbor, FL
07.2020 - 07.2023
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.
- Developed strong customer relationships and loyalty through effective communication.
- Maintained knowledge of company products to provide helpful suggestions and recommendations to customers.
- Greeted customers by name and displayed respectful attitude, helping develop rapport with customer base and build lasting relationships.
- Addressed customers courteously using suitable methods and problem-solving skills.
- Utilized problem-solving techniques to identify solutions for complex customer inquiries.
- Assisted with training and mentoring new team members.
- Processed orders, returns, and exchanges in an accurate and efficient manner.
- Adhered to company policies and procedures while providing superior service.
- Assisted customers with product selection by providing detailed information about available products and services.
- Remained open to feedback from supervisor and peers to build and improve skills set.
Education
High School Diploma -
Calvary Christian Highschool
Clearwater05-2022
Skills
- Reliability
- Critical thinking
- Product knowledge
- Beginner CAD experience
- Able to read and write drafts
- Continuous improvement
- Product knowledge expertise
- Visual display creation
- Safety precautions
- Quality assurance
Certification
- CAD, Penn-Foster
- OSHA 10
Interests
Timeline
Produce Specialist
Publix
07.2023 - Current
Customer Service Representative
Publix
07.2020 - 07.2023
High School Diploma -
Calvary Christian Highschool