Cyrus Coffman-Mattox
Glendora,CA
Summary
Customer-focused service professional with experience assisting customers, answering questions, handling phone interactions, and supporting daily operations in fast-paced environments. Brings strong communication, organization, time management, and attention to detail, along with a dependable work ethic and willingness to learn new procedures. Skilled at staying calm, helpful, and professional while working with both customers and team members.
Overview
4
4
years of professional experience
Work History
Customer Service Rep
Dominos
Azusa, CA
09.2023 - Current
- Answer phone calls and assist customers with questions, orders, and service needs in a friendly and professional manner.
- Provide clear instructions to customers regarding order details, pickup times, delivery updates, and store procedures.
- Accurately enter customer information and order details while managing multiple tasks in a fast-paced environment.
- Maintain organized front counter and work areas to support smooth daily operations.
- Process payments accurately while demonstrating attention to detail and professionalism.
- Work closely with team members to complete tasks efficiently and provide a positive customer experience.
Cashier
Sky Zone
Covina, CA
11.2022 - 06.2023
- Greeted guests, answered questions, and provided prompt assistance with customer needs.
- Communicated clearly with customers regarding pricing, check-in procedures, and facility information.
- Managed customer transactions accurately while maintaining a professional front-desk presence.
Education
High School Diploma -
Options For Learning Public Charter School
Duarte, CA04-2022
Skills
- Phone Communication
- Customer Service
- Scheduling Support
- Customer/Patient Inquiries
- Clear Verbal Instructions
- File and Record Organization
- Time Management
- Attention to Detail
- Typing and Data Entry
- Teamwork
- Adaptable and Flexible
- Cash Handling
Timeline
Customer Service Rep
Dominos
09.2023 - Current
Cashier
Sky Zone
11.2022 - 06.2023
High School Diploma -
Options For Learning Public Charter School