Experienced in medical insurance verification and customer service roles with a solid foundation in meticulous record-keeping, efficient procedural management, and proactive problem-solving. Insurance Verification Specialist at Liberator Medical Supply, ensuring accurate coverage for medical procedures by collaborating closely with insurers and healthcare providers to resolve billing and coverage issues effectively. Customer Service Representative at Assurant, developing the ability to engage with customers across various platforms, including phone, email, and chat. Consistently providing prompt resolutions to inquiries, managing order processing with precision, and fostering strong client relationships. Efforts significantly contributed to achieving and exceeding customer satisfaction metrics, reflecting a commitment to delivering exceptional service. Detail-oriented Accounting Assistant with 4 years of experience in accounting roles, skilled in account reconciliation, report drafting, and collections. Industrious and meticulous approach complemented by a strong history of integrity and reliability.