Dynamic sales consultant with eagerness to learn and adapt, leveraging expertise in customer relationship management and lead generation to drive membership growth. Adept at team leadership and operational efficiency, consistently enhancing client engagement through targeted marketing strategies and exceptional service delivery. Committed to fostering long-term client relationships and achieving outstanding results.
Educated potential members on personal training, classes, and wellness programs.
Initiated and managed communication with prospects via phone and CRM system.
Fostered long-term relationships with members to drive referrals.
Participated in regular staff meetings and training sessions for professional development.
Generated leads through grassroots marketing and networking, expanding client base.
Led sales initiatives, scheduled introductory classes, and boosted membership conversions.
Managed staff scheduling, vendor coordination, and retail inventory effectively.
Oversaw training and performance evaluations of Sales Representatives and Flexologists.
Utilized ClubReady software for operational reporting and studio management.
Directed studio cleanliness, ensured policy compliance, and executed marketing campaigns.
Handled recruitment and onboarding processes for new team members.
Delivered therapeutic massage services, including deep tissue, Swedish, and sports techniques.
Collaborated with clients to create customized treatment plans addressing specific physical needs.
Maintained accurate treatment records while ensuring adherence to state regulations.
Educated clients on wellness topics such as stretching, posture, and muscle care.
Cultivated a loyal client base through high-quality service and consistent outcomes.
Collaborated in specialized team operations to achieve mission objectives.
Gained proficiency in tactical training, weapon maintenance, and field readiness.
Provided operational guidance to leadership, enhancing performance outcomes.
Demonstrated professionalism in high-pressure and emergency situations.
Massage Therapy (Deep Tissue, Swedish, and Sports)
Development
Management (CRM)