Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Cyrus Ramirez

North Hills

Summary

Dynamic sales consultant with eagerness to learn and adapt, leveraging expertise in customer relationship management and lead generation to drive membership growth. Adept at team leadership and operational efficiency, consistently enhancing client engagement through targeted marketing strategies and exceptional service delivery. Committed to fostering long-term client relationships and achieving outstanding results.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Sales Consultant

Gold's Gym Socal
Northridge
01.2024 - Current

Educated potential members on personal training, classes, and wellness programs.

Initiated and managed communication with prospects via phone and CRM system.

Fostered long-term relationships with members to drive referrals.

Participated in regular staff meetings and training sessions for professional development.

General Manager

StretchLab
Granada Hills
04.2022 - 12.2023

Generated leads through grassroots marketing and networking, expanding client base.

Led sales initiatives, scheduled introductory classes, and boosted membership conversions.

Managed staff scheduling, vendor coordination, and retail inventory effectively.

Oversaw training and performance evaluations of Sales Representatives and Flexologists.

Utilized ClubReady software for operational reporting and studio management.

Directed studio cleanliness, ensured policy compliance, and executed marketing campaigns.

Handled recruitment and onboarding processes for new team members.

Massage Therapist

Massage Envy Spa
Palmdale
03.2020 - 06.2022

Delivered therapeutic massage services, including deep tissue, Swedish, and sports techniques.

Collaborated with clients to create customized treatment plans addressing specific physical needs.

Maintained accurate treatment records while ensuring adherence to state regulations.

Educated clients on wellness topics such as stretching, posture, and muscle care.

Cultivated a loyal client base through high-quality service and consistent outcomes.

U.S Army

Military
Palmdale
05.2018 - 05.2020

Collaborated in specialized team operations to achieve mission objectives.

Gained proficiency in tactical training, weapon maintenance, and field readiness.

Provided operational guidance to leadership, enhancing performance outcomes.

Demonstrated professionalism in high-pressure and emergency situations.

Key Holder

Pepboys Parts And Auto
Palmdale
01.2015 - 04.2018
  • Supervised store security and alarm systems to ensure safety and loss prevention.
  • Trained staff on cashier operations to enhance efficiency and service quality.
  • Assisted with product demonstrations to drive sales initiatives and customer engagement.
  • Maintained cleanliness and safety standards to uphold positive customer experiences.

Education

Some College (No Degree) - Massage Therapy

University of Antelope Valley
Lancaster, CA
06-2020

Skills

Massage Therapy (Deep Tissue, Swedish, and Sports)

  • Sales and lead generation
  • Team Leadership and Staff

Development

  • Customer Relationship

Management (CRM)

  • Salesforce and ClubReady
  • Marketing and promotions
  • Inventory and operations

Certification

  • Massage License
  • Stretching Certification

References

References available upon request.

Timeline

Sales Consultant

Gold's Gym Socal
01.2024 - Current

General Manager

StretchLab
04.2022 - 12.2023

Massage Therapist

Massage Envy Spa
03.2020 - 06.2022

U.S Army

Military
05.2018 - 05.2020

Key Holder

Pepboys Parts And Auto
01.2015 - 04.2018

Some College (No Degree) - Massage Therapy

University of Antelope Valley
Cyrus Ramirez