Cyrus Arthur Alde
Silver Spring,Maryland
Summary
i am a dedicated, systematic, hardworking, organizational, open minded and focus on all aspect and task given to me of being a Store Support Supervisor.
Overview
12
12
years of professional experience
Work History
Store Support Supervisor
Whole Foods Market
05.2023 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving store-related issues.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
- Boosted employee morale by implementing team-building activities and recognizing outstanding performance.
- Optimized store layout for better customer flow and increased sales potential.
- Collaborated with store management to develop promotional events, driving customer engagement and loyalty.
- Provided comprehensive training for new hires, resulting in faster onboarding processes and higher employee retention rates.
- Conducted regular evaluations of staff performance, identifying areas for improvement and providing constructive feedback.
- Maintained a clean, safe, and organized store environment, ensuring compliance with company guidelines and local regulations.
- Monitored daily cash handling procedures to prevent losses due to theft or error, ensuring accurate financial reporting at all times.
- Facilitated open communication channels between employees and management, fostering a positive working environment built on trust and respect.
Cashier
Whole Foods Market
08.2011 - 05.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Bachelor Of Science - Biology
Centro Escolar University
Manila, PhilippinesHigh School Graduate -
Llorente National High School
Llorente Eastern Samar, PhilippinesSkills
- Motivational Techniques
- Task Delegation
- Shrink Reduction
- Health and Safety Compliance
- Customer Engagement
- Performance Evaluations
- Interpersonal skills
- Customer service excellence
- Organizational skills
- Adaptability and flexibility
- Problem-solving abilities
- Point of sale systems
- Inventory management
- Attention to detail
- Cash handling
- Goal setting
- POS Terminal Operation
- Delegation and Supervision
- Relationship Building
- Physical Stamina
- Cash Handling and Reconciliation
- Flexible Work Schedule
- Handling Complaints
- Basic Mathematics
- Orientation and Training
- New Store Setups
Accomplishments
awarded four times team member of the month
Timeline
Store Support Supervisor
Whole Foods Market
05.2023 - Current
Cashier
Whole Foods Market
08.2011 - 05.2023
Bachelor Of Science - Biology
Centro Escolar University
High School Graduate -
Llorente National High School
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