Kevin Sanders
Washington,DC
Summary
I'm determined and sufficient. I have an energetic personality, I'm very friendly and customer satisfaction minded, I've made consumers happy with their experience through my awesome customer service and friendly attitude. I've learned and grew into an astute Store support supervisor.
Overview
8
8
years of professional experience
Work History
Store Support Supervisor
Whole Food Market
WASHINGTON DC, United States
07.2021 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
Cashier
Whole Food Market
Washington DC, United States
10.2018 - 07.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Customer Service Manager
Walmart
WASHINGTON, DC
06.2017 - 05.2018
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
Assembler
Walmart
Washington, DC
06.2015 - 06.2017
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Conducted quality assurance inspections on finished components and identified issues.
- Followed outlined specifications to implement assembly plans.
Bakery Sales Associate
Walmart
WASHINGTON, DC
04.2014 - 06.2015
- Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
- Maintained safe food handling standards at all times.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
- Offered every customer exceptional service and learned regular customers' preferences.
Education
GED -
University of The District of Columbia
Washington, DC05.2000
Skills
Strong motivational and leadership skills
Strong verbal and written skills
Strong customer service skills
Excellent organizational and presentational skills
Drive to complete task in a timely manner
Timeline
Store Support Supervisor
Whole Food Market
07.2021 - Current
Cashier
Whole Food Market
10.2018 - 07.2021
Customer Service Manager
Walmart
06.2017 - 05.2018
Assembler
Walmart
06.2015 - 06.2017
Bakery Sales Associate
Walmart
04.2014 - 06.2015
GED -
University of The District of Columbia
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