Cythrial Blackwell
Customer service
Augusta,GA
Work Preference
Summary
Seeking employment with a company that values and nurtures talent. Leveraging a diverse range of skills to contribute to the growth and success of the organization. Thriving in dynamic and challenging environments, actively participating in building the company while embracing new opportunities for personal and professional development.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Advisor
Jiffy Lube
02.2024 - Current
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner. Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Customer Service Writer
Pep Boys
12.2023 - 08.2024
- Greeting customers and telling them about the types of services their shop offers, updating customers on the progress of their vehicle repairs or limited offerings like free vehicle inspections and processing customer transactions upon completion of their vehicle repairs.
Parts Sales Manager
AutoZone
10.2020 - 12.2023
- Assists the Store Manager with leading company initiatives and ensuring maximum productivity, training high performing AutoZoners in a safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance to AutoZone's expectation.
Delivery Specialist
O'Reilly Auto Parts
05.2018 - 01.2023
- Pick up transports and drops off various packages and handles reviewing all orders before and at the delivery ensure the orders are complete and the charges are correct except cash payments and also Maintenance on vehicles.
Customer Service Representative
SprintFoods
10.2016 - 02.2018
- Providing information bout products answering questions responding to some concerns an complaints answering the phone ensure satisfaction assist customer cashing out, collecting payment, making appropriate charge, assisting with lottery honoring coupons giving receipts, inventory.
Personal Care Assistant
Coastal HealthCare
08.2015 - 08.2015
- Assist with Daily living activities Bathing, grooming, dressing, paying bills, transportation, prepared meals, light housekeeping, companionship, compassion, follow care plans
Education
High school diploma or GED -
T.W Josey Comprehensive High School
Augusta, GA05.1998
Skills
- Meal Preparation
- Delivery Driver Experience
- Food Preparation
- Caregiving
- Sales
- Cash Handling
- Customer Service
- Senior Care
- Laundry
- Cooking
- Medication Administration
- Vital Signs
- Patient Care
- Home Care
- Dementia Care
- Cleaning
- Sales Management
- Automotive Service
- Automotive Diagnostics
- Spanish
- Fluent
Certification
- AED Certification
- First Aid Certification
- Driver's License
- Non-CDL Class C
- CPR Certification
Personal Information
Willing To Relocate: Anywhere