Cyuzuzo Belise Nyembo
Quincy,IL
Summary
Energetic and adaptable engineer with a solid foundation in technical knowledge and excellent communication skills. Possess extensive training in engineering principles, enabling skillful utilization of technical tools to solve complex problems. Primary focus on driving client satisfaction and achieving measurable results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Solution and Sales-Transmission Engineer Intern
Huawei Technologies Ltd.
07.2024 - 01.2025
- Collaborated with teams to analyze client requirements and design tailored telecom solutions
- Generated 2 Bills of Quantities aligned with business objectives and supported bidding processes
- Managed relationships with key accounts, including MTN Rwanda, Airtel Rwanda, and government clients
- Participated in 2 wide high-impact projects like the Smart Education and Airtel Rwanda Microwave projects, contributing to network design, site supervision, service migration and transmission equipment allocation.
Network Operation Center (NOC) Engineer Intern
Korea Telecom Rwanda Networks
04.2023 - 05.2023
- Attending to clients’ fault calls and provide solutions with the teams aligned, during day shift the minimum calls were 30.
- Monitored network systems and resolved technical faults, ensuring optimal uptime
- Created at least 10 trouble tickets per day, conducted troubleshooting, and escalated incidents for further support
Fiber Optic Communication (FOC) Engineer Intern
Korea Telecom Rwanda Networks
01.2023 - 03.2023
- Installed and maintained fiber optic telecommunication systems, troubleshooting transmission failures and repairing fiber cuts
- Supported the creation of approximately 10 new network links and migration of 5 traffic cameras to fiber optic networks
Customer Relations Intern
Muhabura Touristic Hotel
01.2017 - 12.2017
- Provided front desk and customer service support, improving guest satisfaction (at least 15 hotel guest per day)
- Handled inquiries and coordinated food and beverage service quality
Education
Bachelor of Science - Electronics and Telecommunication Engineering
University of Rwanda – College of Science And Technology
Kigali, Rwanda10.2024
Skills
- Sales & Client Relationship Management
- Bid Management
- Fiber Optic Network Operations
- Data collection, Analysis & Reporting
- Project Technical Support
- Design and Bill of Quantity Development for Transmission Systems
- ICT and Presentation Skills
- Team Leadership & Problem-Solving
- Customer support
- Sales closing
- Link budget analysis
- Wireless communications
- Microwave transmission
Certification
- Certificate as a Bidding Management Associate, Huawei, 01/2024
- Cooperative Project on Innovative Start-Up Projects for Rwanda, UR & HHN, 01/2024
- Google Project Management – Professional Certificate, Coursera, Ongoing
- Radio Frequency Spectrum Management, ITU-PRIDA, 01/2023
- Introduction to Psychology, Coursera and Yale University, 01/2022
- Customer Care and Front Office Training, Akazi Kanoze Access Program, 01/2017
Awards
- Scholarship for Undergraduate Studies, FAWE and MasterCard Foundation, 01/2019-10/2024
- High School Academic Excellence Scholarship, FAWE and MasterCard Foundation, 01/2016-11/2018
- Award for High Academic Performance, Scored 90% in high school, 01/2018
Languages
English
Full Professional
Kinyarwanda
Native or Bilingual
Timeline
Solution and Sales-Transmission Engineer Intern
Huawei Technologies Ltd.
07.2024 - 01.2025
Network Operation Center (NOC) Engineer Intern
Korea Telecom Rwanda Networks
04.2023 - 05.2023
Fiber Optic Communication (FOC) Engineer Intern
Korea Telecom Rwanda Networks
01.2023 - 03.2023
Customer Relations Intern
Muhabura Touristic Hotel
01.2017 - 12.2017
- Certificate as a Bidding Management Associate, Huawei, 01/2024
- Cooperative Project on Innovative Start-Up Projects for Rwanda, UR & HHN, 01/2024
- Google Project Management – Professional Certificate, Coursera, Ongoing
- Radio Frequency Spectrum Management, ITU-PRIDA, 01/2023
- Introduction to Psychology, Coursera and Yale University, 01/2022
- Customer Care and Front Office Training, Akazi Kanoze Access Program, 01/2017
Bachelor of Science - Electronics and Telecommunication Engineering
University of Rwanda – College of Science And Technology
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