Czarina Agpalza
Brownstown,United States
Summary
My positive attitude and attention to detail have consistently boosted workplace morale and performance. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
6
6
years of professional experience
Work History
Front-end Shift Leader
Jay-C Plus
05.2023 - Current
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Reviewed financial reports to identify areas of opportunity for cost reduction or increased revenue generation.
- Trained new employees and delegated daily tasks and responsibilities.
Front-End Associate
Walmart Supercenter
09.2022 - 03.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Virtual Administrative Assistant
Five-O-Nine ,LLC
03.2020 - 09.2022
- Streamlined office processes with effective email management, resulting in better communication and faster response times.
- Boosted overall efficiency by creating and maintaining organized digital filing systems for easy document retrieval.
- Simplified financial recordkeeping with meticulous expense tracking and budget monitoring, enabling accurate financial reporting at all times.
- Prepared shipments by organizing them by date which helps increased efficiency.
School to Work Intern
Cummins Inc.
06.2018 - 08.2018
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
Education
No Degree - Computer Science
Indiana University Bloomington
Bloomington, INHigh School Diploma -
Brownstown Central High School
Brownstown, IN2018
Skills
- Customer service focus
- Attention to Detail
- Problem-solving abilities
- Decision-making capabilities
- Account Management
- Positive Attitude
- Microsoft Office Systems(PowerPoint, Word, Excel, and Sheets)
- Typing Speed Efficiency( 80 wpm)
Professional References
Name: Edna Harmon
Phone Number: 812-498-7030
Relationship: Current co-worker at Jay-c Plus
Name: Candi Lewis
Phone Number: 812-216-8332
Relationship: Previous co-worker at Cummins Inc
Name: Glenda Powell Jent
Phone Number:
Relationship: Family acquaintance where I have heard the job opportunity
Timeline
Front-end Shift Leader
Jay-C Plus
05.2023 - Current
Front-End Associate
Walmart Supercenter
09.2022 - 03.2023
Virtual Administrative Assistant
Five-O-Nine ,LLC
03.2020 - 09.2022
School to Work Intern
Cummins Inc.
06.2018 - 08.2018
No Degree - Computer Science
Indiana University Bloomington
High School Diploma -
Brownstown Central High School
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