Huma Mirza
Norwalk,Connecticut
Summary
Resourceful Account Executive with progressive career in Professional Haircare . Proven track record of increasing sales and revenue through excellent relationship-building skills, consistent follow-through with customers and exceptional negotiation abilities. Excellent consultative selling talents.
Overview
20
20
years of professional experience
Work History
Account Executive
Henkel
Darien, CT
05.2001 - 08.2021
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Reviewed accounts monthly to monitor and track customer growth and sales.
- Contacted customers as issues arose to provide prompt resolutions.
- Identified client business needs by gaining understanding of goals, objectives and processes.
- Stayed up-to-date on changing industry and product standards and trends related to accounts.
- Identified customer needs and achieved service levels that met and exceeded expectations.
- Created and executed account strategies to present services to key decision makers.
- Maximized revenue by servicing accounts and proposing new products and services to established customers.
- Met and exceeded service level goals by identifying and achieving standards and expectations.
- Presented product concepts and offerings to clients based on established specifications and preferences.
- Used targeted questioning strategies to discover insight on prospect needs and requirements.
- Delivered services to clients to secure additional business and grow revenue streams.
- Prepared forecasts and mapped resources to most valuable opportunities.
- Increased profitability and pipeline development by leveraging diverse marketing channels and sales strategies.
- Distributed marketing materials to existing and prospective clients and presented materials to client audiences.
- Executed successful budget, talent and sales campaign development.
- Stayed abreast of competitive landscape and emerging technologies to best position brand in global marketplace.
- Gathered quotes, created prototypes and arranged raw materials shipments to meet tight production deadlines.
- Collaborated with Research and Development, Marketing , Packaging and Engineering teams from development to product launch to achieve milestone deadlines.
- Studied emerging marketplace trends to determine demand for key product features.
- Generated product development profiles for new products and line extensions.
- Liaised with internal and external parties on procurement of new product formulations, international requirements and regulatory changes.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Modified and directed project plans to meet organizational needs.
- Fostered relationships with vendors to promote positive working relationships.
- Identified, reviewed and applied policies and procedures.
- Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
- Eliminated discrepancies in progress by reviewing performance, spend and timeline.
- Maintained open communication by presenting regular updates on project status to customers.
- Reported regularly to managers on project budget, progress and technical problems.
Skills
- Business Development and Planning
- Sales Strategies Implementation
- Personnel Accountability
- Negotiation and Persuasion
- Account Management
- Business Growth Opportunities
- Supplier Research
- Establishing Contacts
- Site Visits
- Quality Assurance Standards
- Professional Relationships
Timeline
Account Executive
Henkel
05.2001 - 08.2021
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