EAVYNMICHAEL FERNANDEZ
Sales Associate
Sharon,MA
Summary
Tenacious Sales Representative accomplished in prospecting leads, bringing in new customers, and closing sales. Consistently exceeds quotas and maximizes business profits. Driven to continuous personal improvement with competitive and ambitious mindset. Anticipates and overcomes roadblocks with savvy mindset and sales experience.
Overview
7
7
years of professional experience
Work History
EF
07.2018
- Conveyed recommended modifications and upgrades to help improve craft performance and longevity
- Followed technical documentation to correctly disassemble, rework, and repair various aircraft systems
- Conducted functional inspections of installed systems
- Completed proper inspection records, reports, and forms required by operational, regulatory, and manufacturing standards
- Certified the quality of the maintenance and aircraft operational readiness based on in-depth inspections
- Followed technical documentation to make accurate repairs and complete skilled modifications to the structures of different aircraft
- Determined the feasibility and best methods for repairing and replacing malfunctioning or damaged components
- Documented all preventive and corrective maintenance to the fleet aircraft in detailed, industry-compliant repair logs.
Sales Associate
Boston Volvo Village
Allston, MA
02.2022 - Current
- Negotiated purchase prices and explained sales, warranty and optional products.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Drove team revenue totals by bringing in top sales numbers.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Contacted associated dealerships to locate desired vehicles meeting customer specifications.
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Responded to customer enquiries via telephone and email.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
Sales Ambassador
Volvo Cars of Westport
Westport, CT
09.2021 - Current
- Provided customers with clear understanding of charges, billing, billing cycles, and customer equipment
- Handled billing inquiries and provided customers with account changes based on requests
- Maintained up-to-date knowledge about products and promotions
- Learned about competitor's products to stay ready for common questions and redirect objections toward the current promotion
- Identified interested and qualified customers for best results and engaged in conversation, built connections, and offered additional information about products and related services
- Sold products being promoted and kept records of sales
- Maintained neat and organized promotional areas to give the customers and professional presentation
- Thoroughly researched and tested products to be able to explore every aspect of each with the potential customers
- Consulted with customers to understand their needs and suggest the best fitting products
- Set up and arranged displays or demonstration areas to attract attention of prospective customers.
Hydraulic Mechanic
T&G
Danbury, CT
09.2018 - 09.2021
- Read and interpreted blueprints to understand correct performance as baseline for repairs.
Key Holder
Destination XL
Danbury, CT
11.2016 - 09.2019
- Delegated tasks to oversee store opening and closing functions
- Managed cash drawer drops and prepared daily bank deposits to secure finances
- Generated sales and performance reports to inform senior management of metrics
- Trained and mentored team members to promote company policies and service standards
- Oversaw operations to maintain visual, replenishment, and cleanliness standards
- Met guest needs and resolved service issues to deliver customer satisfaction.
Education
High School Diploma -
Danbury High School
Skills
- Customer service Public speaking
- Follow up Product Knowledge
- Precise and motivated Loyal to company and coworkers
- Verbal and Written Communication
- Social Orientation
- Dependable and Cooperative
- Quality Assessment
- Community Outreach
- Sales Documentation
- Product Education
- Influential and Persuasive
- Product Research
- Persuasive Selling
- Problem Solving
- Customer Engagement
- Public Relations
Timeline
Sales Associate
Boston Volvo Village
02.2022 - Current
Sales Ambassador
Volvo Cars of Westport
09.2021 - Current
Hydraulic Mechanic
T&G
09.2018 - 09.2021
EF
07.2018
Key Holder
Destination XL
11.2016 - 09.2019
High School Diploma -
Danbury High School
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