Dedicated HR professional with over seven years of experience in onboarding, talent acquisition, and HR management. Skilled in coordination pre-employment processes, managing background check and eligibility documents, and utilizing HR management software. Proven ability to cold call and email potential candidates, prescreen resumes, and conduct initial candidate assessments. Experienced in developing training materials, creating compensation strategies, and maintaining employment records. Proficient in scheduling, supporting recruiting efforts and managing job posting advertisements. Known for attention to detail and ability to perform additional duties as assigned.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HR Onboarding Administrator (Contract)
Norwegian Cruise Line Holdings
Miami, FL
2022.07 - 2025.01
Support recruiting coordinating pre-employment process for new hire
Obtained required documents for hire including background checks, eligibility documents during pre-hire
Maintained and updated PeopleSoft, Success Factors Applicant Tracking System and MAPS Recruitment Module (workforce scheduling software) for all applicants selected and not selected for hire
Assisted Screening applicates and selected qualified candidates
Scheduled interviews, oversee preparation of interview questions and other hiring selection materials
Assisted with Job posting advertisement Process Rejects and updated data base
Performed other duties as assigned
Human Resource & License Specialist
T & T Medical DME Supplies
Deerfield Beach, FL
2015.06 - 2020.09
Processed, verified, and maintained personnel - related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence
Explained company personnel policies, benefits, and procedures to employees or job applicates
Develop training materials and performance programs to help ensure employees responsibilities
Create a compensation strategy for all employees based on market research regarding examination, eligibility, salaries, benefits, and other pertinent information
Education
High school Diploma -
Miami Edison High
01.2001
Medical Coding & Billing -
Everest College
01.2003
associate's degree - Health Administration
Keiser University
01.2008
Certificate in Human Resources -
National University
01.2019
Skills
Microsoft Office
Talent Acquisition
Filling
Database Management
Recovery Planning
JCAHO Regulations
HIPAA Regulations
ACHA Regulations
Guardian RX
HRIS
HRMS
Medicare Knowledge
Medicaid Knowledge
Patient Merge
Verified Credentials
DEA Knowledge
NCPDP
Brightree System
Client Relations
CPR Certified
BLS Certified
Taleo
Payroll Processing
AHCA
Certification
BLS - Basic Life Support, 2019
Certificate in Human Resources, National University, 2019
Timeline
HR Onboarding Administrator (Contract)
Norwegian Cruise Line Holdings
2022.07 - 2025.01
Talent Acquisition Specialist (Contract)
Baptist Health Care
2021.11 - 2022.04
Human Resource & License Specialist
T & T Medical DME Supplies
2015.06 - 2020.09
High school Diploma -
Miami Edison High
Medical Coding & Billing -
Everest College
associate's degree - Health Administration
Keiser University
Certificate in Human Resources -
National University
BLS - Basic Life Support, 2019
Certificate in Human Resources, National University, 2019
<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA<ul><li>Advised 20+ leaders on complex employee relations issues like performance management and workplace investigations, ensuring full compliance with Panamanian labor law and minimizing legal risks.</li><li>Keeping an Open-Door policy for the employees. Investigations regarding employee issues and complaints. Collaboration with the Security and Employee Relations departments in investigations.</li><li>Review and approval of disciplinary actions. Completed more than 500 terminations according to Panamanian labor law.</li><li>Requesting, reviewing and approving of HRIS updates, transfers, benefits payments, intercompany and schedules changes.</li><li>Led the foreigner workers contract terminations according to the established Labor Law and company policies.</li><li>Participated in the Health and Safety Committee and inspections of the Social Insurance Institution, obtaining a passing score on every inspection. Developed the accidents events guidelines and form.</li><li>Participated in projects and tasks together with other areas such as HRIS and HR Corporate, for instance, the creation of the employee knowledge database to feed the chatbot for employees questions/answers.</li><li>Reporting and KPIs examination, including attrition and exit interviews results.</li><li>Review of policies, guidelines and procedures. Creation and updates of processes and control spreadsheets such as job abandonment process and form and the Oracle Manager Self Service control.</li><li>Implemented the onboarding program for new hires.</li><li>Developed HR Topics training plan for Operations staff.</li><li>Provided on the job training to the local HR members, developing skills and empowering the team.</li><li>Managed the HR providers purchase orders and payment requests.</li><li>Maintained close collaboration with the payroll department on claims and other employees inquiries, as well as support with compliance documents.</li></ul> at ALORICA