Devon Evans
Registered Nurse
Fountain Hills,AZ
Summary
Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in project management, financial tracking, customer relationship management and marketing. Results-oriented strategic planner with extensive knowledge of industry practices. Experienced administrator focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset. Brings progressive industry experience, willingness to learn and adaptability to changing circumstances.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Administrator
Sunrise Home Health
Gilbert, AZ
06.2023 - Current
- Operational Oversight: Directs and manages the day-to-day operations of Sunrise Home Health within Maricopa County, ensuring the efficient delivery of clinical services in the home healthcare setting.
- Staff Supervision: Supervise and provide clinical oversight to employees, implementing and enforcing policies and procedures to maintain high standards of care.
- Education & Training: Facilitate the education and training of office operational staff and clinical personnel, focusing on safe and effective care delivery.
- Provided valuable insights into revenue trends through statistical analysis.
- Regulatory Compliance: Manage executive agency functions while maintaining compliance with federal, state, and local regulations.
- Conducted internal audits and chart reviews, and ensured adherence to external insurance payor audits and appeals, including those from NGS, UHC, and AHCCCS.
- Managed the development of new administrative systems, procedures, and policies in addition to coordinating all survey administration activities.
- Compiled statistical data from a variety of sources for analysis purposes.
Branch Director
Centerwell Home Healthcare
Scottsdale, AZ
06.2022 - 06.2023
- Operational Oversight: Directed and managed the delivery of clinical services at the Scottsdale, AZ branch, overseeing all operational duties and ensuring high-quality home health care for an average patient census of 130.
- Data Analysis & Performance Monitoring: Conducted ongoing analysis of agency outcomes using programming software, including evaluating STAR ratings and SHP benchmarks to assess and improve service quality.
- Collaboration: Worked closely with the Marketing team, Clinical Managers, PCP patient care coordinators, medical billing, and payroll departments to ensure cohesive and efficient operations.
- Budget Management: Participated in budgeting and financial planning, utilizing monthly operational reports to identify trends, address revenue losses, and optimize care delivery and operational processes.
- Staff Management & Training: Responsible for interviewing, hiring, and training new employees.
- Assisted in developing and implementing training plans for office and clinical staff, including RN, PT, OT, ST, and MSW professionals.
RN Case Manager / Field Nurse Trainer
Caring Touch
Yuma, AZ
01.2012 - 12.2022
- Home Care Delivery: Provided comprehensive home care services to homebound patients, ensuring high-quality care at their place of residence.
- Collaborative Care: Worked with healthcare providers to develop and deliver holistic patient care plans, addressing all aspects of patient health.
- Risk Management: Identified patients at high risk of rehospitalization and implemented preventive strategies.
- Effective communication with patients overcomes patient barriers and ensures adherence to care plans.
- Patient Assessment & Skilled Care: Conducted ongoing patient assessments and delivered skilled care, including intravenous infusions (PICC, Mediport, Port-a-Cath), TPN, inotropic infusions, LVAD sterile dressing changes, wound care, VAC therapy, ostomy care, and catheter management.
- Education & Disease Management: Educated patients and their families on health management and disease management strategies, empowering them to maintain independence while ensuring safety.
- Multidisciplinary Collaboration: Collaborated with multidisciplinary teams to enhance discharge planning and care coordination, applying critical thinking to improve patient outcomes.
- Supervision & Delegation: Oversaw the work of paraprofessionals, ensuring optimal utilization of resources and effective delivery of care through delegation and supervisory visits.
- Provided emotional support and counseling to patients dealing with chronic illness or end-of-life issues.
- Communicated regularly with family members regarding patient care needs and progress toward goals.
Weekend House Supervisor / Charge Nurse Supervisor
Life Care Center of Yuma
Yuma, AZ
01.2019 - 12.2021
- Company Overview: The acute rehab facility has a 250-patient census and provides long-term care for 150 residents.
- Patient Care Evaluation: Reviewed and evaluated patient medical records from hospitals, community sources, and associated providers to ensure accurate and comprehensive care.
- Admission & Care Planning: Facilitated admissions by coordinating with MDs to implement admission orders and develop holistic patient care plans.
- Engaged in discharge planning with patients and families, focusing on health management and supportive care.
- Supervision & Support: Provided support and direct supervision to RNs, LPNs, CNAs, and Restorative Services staff during weekends, ensuring effective and compassionate care delivery.
- Care Plan Meetings: Conducted weekly care plan meetings with administrative staff, and assisted medical providers in completing and following up on patient care plans.
- Physical Assessments & Plan Development: Completed physical assessments for new admissions and developed comprehensive service plans. Monitored ongoing care plans to ensure safe and effective skilled care delivery.
- The acute rehab facility has a 250-patient census and provides long-term care for 150 residents
- Promoted teamwork among staff members by providing support, resources and recognition for a job well done.
- Coordinated communication between departments to ensure timely completion of tasks.
- Engaged in problem solving initiatives to resolve conflicts between staff or patients.
- Managed daily staffing needs including scheduling shifts, managing call-offs and recruiting additional personnel as needed.
- Evaluated performance of existing staff members through annual reviews and disciplinary actions when necessary.
- Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
Manager/Family Operated
Attentive Care
Yuma, AZ
01.2010 - 12.2019
- Company Overview: Family-owned and operated.
- Team Leadership: Led and collaborated with the care team on safety and educational issues, ensuring high standards of care and service.
- Conducted intake assessments and follow-up supervisory evaluations to monitor and enhance service quality.
- Family Collaboration: Worked closely with families to ensure that care services met their expectations and addressed any concerns, maintaining a high level of customer satisfaction.
- Service Coordination: Coordinated customer services, ensuring seamless delivery and adherence to service plans.
- Staff Education & Mentoring: Educated staff on their specific duties based on established service plans, and mentored them through annual training sessions to ensure competency and adherence to standards.
- Community Marketing: Promoted services within the local community to expand the client base and enhance the organization's presence
RN Case Manager
Yuma Home Care / Amedisys Inc
Yuma, AZ
01.2008 - 12.2010
- Care Plan Development: Developed and managed individualized care plans for patients in their homes, ensuring tailored and effective care delivery.
- Direct Patient Care: Provided skilled care and interventions, including ongoing patient assessments and evaluations.
- Reported patient outcomes directly to primary care providers and program supervisors
- Healthcare Team Coordination: Coordinated with physical therapists, speech therapists, and occupational therapists to integrate and optimize agency services for comprehensive patient care.
- Supervision & Delegation: Supervised and delegated duties to LPNs and CNAs, ensuring efficient and effective care delivery within the home setting.
- Disease Management & Education: Conducted disease management teachings for patients and caregivers, combining direct patient care with education to support independent living in the community while maintaining safety.
Registered Nurse
YRMC Emergency Department
Yuma, AZ
01.2003 - 12.2007
- Emergency Care: Delivered emergency care services in a Level II trauma center, addressing urgent health needs and providing critical support to patients in emergent situations.
- Team Leadership: Directed and guided associated faculty and staff, delegating tasks to LPNs, CNAs, medics, and first responders, as required.
- Critical Care: Administered and coordinated patient resuscitation and advanced life support, including the use of ACLS, PALS, and trauma-certified protocols.
- Advanced Procedures: Operated AEDs and defibrillators, administered conscious sedation medications, assisted with endotracheal intubation for mechanical ventilation, and provided critical care medication under physician supervision.
- Triage & Clinical Rotation: Gained experience in triage and rotation through sub-acute and non-acute clinic settings, enhancing versatility in patient care.
Home Health Nurse
YRMC Yuma Regional Medical Center
Yuma, AZ
01.1998 - 12.2007
- OASIS Assessment: Conducted comprehensive OASIS assessments for both pediatric and geriatric patient populations, ensuring accurate and thorough evaluation.
- Skilled Nursing Services: Provided skilled nursing services as directed by medical providers, delivering care to homebound pediatric and geriatric patients following hospital discharge.
Certified Nurse Extern
YRMC
Yuma, AZ
01.2000 - 12.2003
- Clinical Support: Provided clinical support and patient care while completing nursing school, gaining hands-on experience in various medical unit settings.
- Provided direct patient care, including wound care, administering medications, and taking vital signs.
Certified Nursing Assistant (CNA)
YRMC
Yuma, AZ
01.1998 - 12.2000
- Patient Care: Assisted with patient care on the medical unit, supporting nursing staff and contributing to patient well-being and recovery.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Observed patients for any changes in their physical or mental condition.
- Reported changes in patient condition to registered nurse or physician.
Education
Associate of Science - Registered Nursing
Arizona Western College
Yuma, AZ06-2003
Bachelor of Science - Nursing Education
University of Arizona
Tucson, AZSkills
- Multiple Priorities Management
- Proactive and Focused
- Executive Support
- Revenue Growth
- Multiple Priorities Management
- Meeting facilitation
- Team Building and Leadership
- Problem Resolution
- Corrective Action Implementation
- Compliance Monitoring
- Internal control policies
- Data Analytics
- Risk Assessment
- Audit Planning
- Quality Assurance
- Willing to Learn
Personal Information
Title: Registered Nurse
Certification
AZ LIC # 128657
CA LIC # 815439
Accomplishments
- Graduated with Honors from AWC
- Community Leadership Award 2006
- Small Business Influential award
- American Legion Volunteer awards for community organizations 2018
- Gary Knox Elementary PTO Volunteer assisting student learning programs
- Cibola High School Basketball Booster President
References
References available upon request.
Timeline
Administrator
Sunrise Home Health
06.2023 - Current
Branch Director
Centerwell Home Healthcare
06.2022 - 06.2023
Weekend House Supervisor / Charge Nurse Supervisor
Life Care Center of Yuma
01.2019 - 12.2021
RN Case Manager / Field Nurse Trainer
Caring Touch
01.2012 - 12.2022
Manager/Family Operated
Attentive Care
01.2010 - 12.2019
RN Case Manager
Yuma Home Care / Amedisys Inc
01.2008 - 12.2010
Registered Nurse
YRMC Emergency Department
01.2003 - 12.2007
Certified Nurse Extern
YRMC
01.2000 - 12.2003
Home Health Nurse
YRMC Yuma Regional Medical Center
01.1998 - 12.2007
Certified Nursing Assistant (CNA)
YRMC
01.1998 - 12.2000
AZ LIC # 128657
CA LIC # 815439
Associate of Science - Registered Nursing
Arizona Western College
Bachelor of Science - Nursing Education
University of Arizona
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