Summary
Overview
Work History
Education
Skills
Timeline
Generic

NONI SHABAZZ

Yonkers,NY

Summary

Experienced, results-driven, professional with a proven track record of over 10 years in successfully achieving business objectives and driving process improvement initiatives Adept at collaborating across disciplines to meet the needs of the organization and thrive in fast-paced, demanding environments.

Overview

10
10
years of professional experience

Work History

Billing and Intake Operations Manager

Monument Inc.
09.2022 - Current
  • Achieved 94% net collection rate by overseeing insurance revenue collections
  • Collaborate with senior developers on product updates to improve the patient experience
  • Reduced manual workload by 25% by streamlining processes and implementing cost-saving measures.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.

Operations Associate

Monument Inc.
08.2020 - 09.2022
  • Streamlined provider credentialing for multiple payers in 22 states
  • Managed insurance claim submission and adjudication process
  • Contributed key, ground-level and business insights to support the continued growth and scale of the company.

Associate Product Manager

Healthy Bytes
04.2018 - 08.2020
  • Managed clearinghouse vendor who handled 80% of company revenue, across 200 payers with varied filing requirements
  • Led Salesforce adoption effort and performed all basic administrative functions
  • Worked cross-functionally across 4 departments to develop an essential operations project; achieved 103% revenue gain for customers within 5 months due to increased automation and efficiency
  • Streamlined the product lifecycle management process for efficient product launches and updates.

Assistant Manager

Marie's At Ummat Cafe
02.2014 - 12.2017
  • Conducted root cause analysis of performance trends and developed process improvement plans, which improved productivity and customer satisfaction
  • Implemented promotional improvements, boosting sales revenue by 30% in 6 months
  • Planned and prepared workflow, delegating tasks for a 12-member team
  • Completed inventory audits to identify losses and project future demands and forecast restaurant profit and loss cycles.

Education

Bachelor of Arts - Economics -

Georgia State University
Atlanta, GA

Skills

  • Data Analysis
  • Problem Solving
  • Process Optimization
  • Stakeholder Communication
  • Asana
  • Zendesk

Timeline

Billing and Intake Operations Manager

Monument Inc.
09.2022 - Current

Operations Associate

Monument Inc.
08.2020 - 09.2022

Associate Product Manager

Healthy Bytes
04.2018 - 08.2020

Assistant Manager

Marie's At Ummat Cafe
02.2014 - 12.2017

Bachelor of Arts - Economics -

Georgia State University

Similar Profiles

CREATE PROFILE
NONI SHABAZZ