Brandon Williams

Network Analyst IV

Texas A&m University-san Antonio

San Antonio, TX

03.2015 - Current

Developed, deployed and maintained network infrastructure including routers, switches, firewalls and wireless access points.
Assessed networks and systems to identify weaknesses and implemented fixes for risk mitigation.
Worked with outside vendors and teams to develop voice and data wiring infrastructure.
Determined feasibility, functionality and potential benefits of proposed systems.
Performed daily system monitoring of the networks and reported any irregularities or performance issues.
Configured and installed routers, switches, and wireless controllers.
Assisted various departments in maintaining network security by configuring remote routers and firewalls.
Resolved customer service requests related to networking issues in a timely manner.
Optimized, improved, expanded and upgraded network capabilities and connectivity through network monitoring tools.
Assisted in troubleshooting complex networking problems related to LAN and WAN communications.
Configured hardware devices and software settings to optimize network performance.
Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.
Installed wiring, cabling and devices to establish, repair and improve network operations.
Performed variety of clerical and administrative duties pertaining to on-site support.
Maintained hardware and software for networks and assisted in installation and upgrade of servers.
Provided technical support on LAN and WAN equipment installations, configurations and upgrades.
Received and prioritized support requests to maximize resource utilization.
Performed tests on newly installed hardware and software to provide components that interface correctly with each other and network.
Audited firewall rulesets periodically to ensure they are up-to-date with current security policies.
Evaluated network performance to optimize traffic flow, maintain security, and improve processes.
Maintained positive working relationship with fellow staff and management.
Configured and tested network hardware such as routers, switches, hubs and bridges.
Responded to client requests for technical support by phone, email and inter-office chat service.
Managed switches, routers, and firewalls for network.
Managed and documented network systems and operational procedures.

Overview

Work History

Network Analyst IV

Timeline

Network Analyst IV

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