Hajar Benkabbou
Orlando,FL
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Retail Sales Associate
Target
Orlando, FL
05.2023 - 01.2026
- Managed high volume phone inquiries and directed calls appropriately.
- Assisted customers with transactions, returns, and issue resolution while adhering
to company policies.
• Maintained organized records and ensured accuracy in financial transactions. - Collaborated with team members to ensure efficient workflow and coverage during
peak hours.
Home Health Support
Private Residence
Orlando, FL
03.2024 - 09.2025
- Collected and maintained accurate patient demographic and clinical information to
support continuity of care. - Coordinated medical appointments, including physical therapy sessions, ensuring
timely scheduling and transportation. - Communicated regularly with healthcare providers regarding treatment updates,
physician instructions, and care plans. - Assisted with medication reminders and documented daily care activities and
recovery progress. - Maintained organized records of medical visits, discharge instructions, and
provider recommendations.
Park Attendant
Universal Studios
Orlando, FL
06.2022 - 02.2023
- Handled guest inquiries professionally and ensured clear communication of
policies and procedures. - Monitored safety standards and reported concerns promptly.
- Maintained organized operational areas to support smooth daily functions.
- Delivered high level customer service in a fast paced environment.
Skills
- Patient intake and demographic data
- Medical Terminology
- Customer service in fast paced environments
- Phone systems and call handling
- Appointment scheduling
- Workflow coordination
- HIPAA compliance
- Data entry and record management
Languages
English
Spanish
Arabic
Education
Associate of Arts - Health Sciences
Valencia College
Kissimmee, FL 05.2019 - 08.2022
Bachelor of Science - Health Sciences Pre-Clinical
University of Central Florida
Orlando, FL 08.2023 - Current
Timeline
Home Health Support
Private Residence
03.2024 - 09.2025
Bachelor of Science - Health Sciences Pre-Clinical
University of Central Florida
08.2023 - Current
Retail Sales Associate
Target
05.2023 - 01.2026
Park Attendant
Universal Studios
06.2022 - 02.2023
Associate of Arts - Health Sciences
Valencia College
05.2019 - 08.2022