Moya Yirlany
Santa Fe Springs,CA
Summary
With an extensive 27-year tenure in the airline industry, I bring a wealth of experience and a proven track record of dependability and efficiency. My adeptness at cultivating strong communication skills and interpersonal abilities has consistently contributed to successful collaboration within diverse professional settings. Even under pressure, I maintain a friendly and professional attitude, ensuring effectiveness problem-solving and positive outcomes.
Overview
28
28
years of professional experience
Work History
AO Management Move Team Employee
United Airlines
Los Angeles
03.2018 - Current
- Aircraft movement dispatcher for AO Move Team agents
- Proficient in APU start-up and shut-down procedures using approved checklist
- Developed strategies with gate management, Vendors, and HMC tech-ops to facilitate operational daily need
- Coordinate analysis and communicate with agents of field conditions during irregular operations for best recovery plan
- Oversaw manpower to make necessary decisions for daily operation
- Assisted HMC tech-ops with coordinating aircraft parking planning for Aircraft maintenance
- Qualified in aircraft repositioning and radio transmission with our local ramp tower and LAX FAA tower
- Upgrade as AO Move Team supervisor when coverage is needed.
SOC Intern
United Airlines
Los Angeles
11.2023 - 12.2023
- Proficient in operational programs, including Inform Real Time Stands, Unimatic, Volare
- Monitor flight activities within the designated zone, covering pre-arrival, arrival, ground-servicing, and departure activities
- Maintained consistent information and operational updates to all departments, service partners, and external agencies
- Collaborated with the SOC (System Operations Control) shift manager and Ops manager to ensure accurate Flight Following (FLIFO) is maintained
- Assist in maintaining smooth communication coordination between various operational teams to meet daily goals.
Business Operations Intern
United Airlines
Los Angeles
03.2023 - 05.2023
- Monitored performance metrics related to operational efficiency and productivity of TCI% ensuring compliance with company goals
- Developed standard operating procedures for new processes or existing ones that needed improvement with international arrivals
- Implemented creative ideas to optimize staff productivity, resulting in delays decreasing
- Collaborated with other departments to identify areas for improvement
- Created presentations for senior management outlining current processes
- Maintained positive working relationship with fellow staff and management.
Lead Ramp Service Employee
Unites Airlines
Los Angeles
07.1996 - 02.2018
- Efficiently leading and directing employees in various work areas
- Ramp lead certified in load planning and closing out flights
- First qualified lead to oversee the UROC baggage assignments and assuring we maintain 100% passenger bag match
- Knowledgeable on Air Start, GPU units and Stair Trucks
- Certified to safely operate heavy loading equipment
- As a lead, I delegated and led various departments such as Cargo, Tob, International bag room, Plane side
- Understood and followed oral and written directions
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
Military Service 31B And 92G -
United States Army Forth Hood Texas
04.1995
High School Diploma -
Bell High
06.1991
Some College (No Degree) Administration of Justice -
Rio Hondo College
Skills
- Real Time Stand
- Volare
- Unimatic
- Airport App Portals
- Bart
- TOCS
- Microsoft Excel
- 40 WPM Typing Speed
- Manage Multiple Task
- Leadership Skills
- FAA Terminology Certified
- Aircraft Movement
- Critical Thinking
- Detail Oriented
- CPR Certified
- Bilingual Spanish
Timeline
SOC Intern
United Airlines
11.2023 - 12.2023
Business Operations Intern
United Airlines
03.2023 - 05.2023
AO Management Move Team Employee
United Airlines
03.2018 - Current
Lead Ramp Service Employee
Unites Airlines
07.1996 - 02.2018
Military Service 31B And 92G -
United States Army Forth Hood Texas
High School Diploma -
Bell High
Some College (No Degree) Administration of Justice -
Rio Hondo College
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