Jacqueline Castrence
San Jose,CA
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Director of Nursing
Kalesta
Saratoga, CA
05.2021 - Current
- Established new policies and updated existing policies to improve standard of care for patients.
- Collaborated with staff, management and external groups to coordinate patient care.
- Identified department issues to recommend corrective actions.
- Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Performed rounds to observe care and interview staff, residents and families.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
Director of Nursing
Sunnyvale Post Acute
Sunnyvale, CA
01.2019 - 05.2021
- Case Manage all new admissions ensuring a smooth admission and discharge
- Assess chart for completeness and accuracy
- In-service CNAs and Licensed Nurses to promote care that is dignified and in a respectful manner
- Continuous unit rounds to evaluate needs and concerns
- Promptly address staff, family, and patient concerns
- Collaborated with staff, management and external groups to coordinate patient care.
- Identified department issues to recommend corrective actions.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Aesthetic Registered Nurse
Sunnyvale Weight Loss and Spa
Sunnyvale, CA
04.2017 - 01.2019
- Safely and effectively perform non-invasive cosmetic procedures
- Recruit and train new hires on Intense Pulse Light therapy, Cool Sculpting, Laser, and various skin treatments
- Facilitate prescription refills
- Collect and review medical histories prior to administering aesthetic and therapeutic treatments
- Accurately maintain medical records
- Performed thorough examinations and assisted in development of treatment plans in coordination with specialists.
Residential Nurse Manager
The Sequoias Portola Valley
Portola Valley, CA
03.2014 - 06.2017
- Assisted Living & Memory Care) /, Prepared and passed 2016 RCFE survey deficiency free
- Effectively transitioned from PharMerica to Omnicare pharmacy
- Facilitated training to licensed nurses and CNAs on Answer On Demand EHR
- Educated and in-serviced CNAs on required RCFE lessons
- Collaborated with all department heads to ensure quality care
- Prepared incident reports and ensured timely notification to state
- Assisted in the development of Assessment and Service Plans for Answers On Demand EHR
- Prepared and oversaw scheduling for CNAs and nurses to ensure sufficient coverage
- Reorganized workflow and promoted productivity and accountability
- Super-user for both Answers on Demand and Risk Management software
- Facilitated and lead resident care conferences bi-annually (Service Plan reviews)
- Completed staff performance appraisals and progressive discipline of CNAs and LVNs
- Reviewed and analyzed reports including but not limited to assessment, intervention implementation, falls, weight change, dietary and pharmacy
- Monitored nursing notes, physician orders, reporting and reporting of symptoms, reactions, and progress notes for compliance with state and federal regulations
- Regularly maintained and updated resident roster and census.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Supervised, directed and motivated high-quality performance from nursing staff.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Fostered improvement in staff development, personnel training and standards of patient care.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
Supervisor - RN
Covenant Care
Los Altos , CA
05.2013 - 03.2014
- Electronically charted with both Sigma Care and Accu-Nurse
- Effectively managed nursing staff to ensure compliance with their job description
- Assisted the Director of Nursing Services in directing the day-to-day functions of the nursing department
- Collaborated with interdisciplinary team to decrease incidents and improve quality of care
- Reviewed completeness of new admits charts and orders
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Managed care from admission to discharge.
Charge Nurse - LVN /RN Staff Nurse
Santa Cruz Skilled Nursing Facility
Santa Cruz, CA
06.2011 - 04.2013
- Provided wound care treatments for pressure ulcers, rashes, and wounds
- Effectively cared for high volume of 24-32 patients
- Performed thorough assessment for admissions, discharges, and transfers
- Collaborated with physical, occupational, and speech therapy to help deliver optimal treatment
- Communicated directly with the MD and NP to obtain, change, and update orders
- Ensured accurate and detailed records
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
Licensed Practical Nurse, Wellness
Belmont Village Senior Living
San Jose, CA
12.2010 - 06.2011
- Cared for wounds, provided treatments and assisted with procedures.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
Education
Associates of Science - Nursing
Santa Barbara City College
Santa Barbara, CA12.2012
Associates of Science LVN - Vocational Nursing And Biological-Social Sciences
MISSION COLLEGE
Santa Clara06.2009
Management 101 -
Ester Chen Workshop
Portola Valley, CA06.2014
Skills
- Risk Management
- Employee Performance Evaluations
- Critical Thinking
- Verbal and Written Communication
- Employee Work Scheduling
- Clinical Staff Management
- Accurate Documentation
- Clear Patient Communication
- Compassionate and Caring
- Microsoft Office
- Creative Problem Solving
- Infection Control Procedures
Affiliations
Dedicated Registered Nurse offering methodical and progressive training in healthcare procedure, individualized patient care, and family and patient education. Exceptional leadership and relationship management skills in high-pressure situations requiring diplomatic patient and employee interactions. Experienced in applying sharp problem-solving solutions and cost-effective strategies when managing day-to-day operations and project implementations.
Timeline
Director of Nursing
Kalesta
05.2021 - Current
Director of Nursing
Sunnyvale Post Acute
01.2019 - 05.2021
Aesthetic Registered Nurse
Sunnyvale Weight Loss and Spa
04.2017 - 01.2019
Residential Nurse Manager
The Sequoias Portola Valley
03.2014 - 06.2017
Supervisor - RN
Covenant Care
05.2013 - 03.2014
Charge Nurse - LVN /RN Staff Nurse
Santa Cruz Skilled Nursing Facility
06.2011 - 04.2013
Licensed Practical Nurse, Wellness
Belmont Village Senior Living
12.2010 - 06.2011
Associates of Science - Nursing
Santa Barbara City College
Associates of Science LVN - Vocational Nursing And Biological-Social Sciences
MISSION COLLEGE
Management 101 -
Ester Chen Workshop