Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 10 years.
Overview
21
21
years of professional experience
Work History
Medical Receptionist
AFM Healthcare
Winter Park, FL
07.2019 - 03.2022
Answered telephones, take detailed and accurate messages and ensures messages and directed to the appropriate individual
Quickly answered and properly referred questions and issues
Checked in and checked out patients for in office visits and TeleHealth visits
Verified Eligibility and Benefit of Patients Insurance ( ECW, Ability, UHC and Freedom, etc)
Obtained Medical reports from other facilities
Collected and posted payment
Checked patient insurance, demographic and health history to keep information accurate
Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
Adhered to strict HIPAA guidelines to protect patient privacy.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Medical Biller
Dr Billing Service INC
Flushing, NY
06.2014 - 05.2019
Skilled in operating phones, personal computers and software
Checked eligibility and benefits verification for treatments, procedures, hospitalization and nursing home
Prepared and submitted billing data and medical claims to insurance companies
Identified and submitted claims to secondary and tertiary insurance
Investigated and sent appeals for denied claims
Helped patients develop patient payment plans
Trained new employees on multiple medical billing programs and data entry software
Posted payments and collections on regular basis
Posted payments and collections on regular basis.
Communicated with insurance providers to resolve denied claims and resubmitted.
Medical receptionist and Manager
Alice K Lee, MD
Flushing, NY
05.2006 - 04.2019
Copied/Scanned medical records and filed in patient charts accurately
Obtained medical reports from other facilities
Checked eligibility and benefit of patients insurance policies
Obtained Pre-certifications for medications and radiology procedures
Established office policies and procedures
Scheduled patient appointments in person and by telephone
Collecting medical reports and medication lists from patient
Trained and evaluated staff performance
Scheduled staff for their work
Greeted incoming visitors and customer professionally and provided friendly, knowledgeable assistance
Scheduled office meetings and client appointments for staff teams
Kept reception area clean and neat to give visitors positive first impression.
Education
Medical Billing Courses -
Hunter College of The City University of New York
New York, NY
02.2013
Associate of Arts - Liberal Arts And Sciences
Queensborough Community College of The City University of New York
Bayside, NY
06.2010
Skills
MS Office proficiency
Strong attentional to detail
Insurance Verification
Medical Records Management
Payment Collection
Organization and Time Management
Reminder Calls
Timeline
Medical Receptionist
AFM Healthcare
07.2019 - 03.2022
Medical Biller
Dr Billing Service INC
06.2014 - 05.2019
Medical receptionist and Manager
Alice K Lee, MD
05.2006 - 04.2019
Medical Billing Courses -
Hunter College of The City University of New York
Associate of Arts - Liberal Arts And Sciences
Queensborough Community College of The City University of New York