Summary
Overview
Work History
Education
Skills
Timeline
Generic

Peisu Smaldone

Orlando,FL

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 10 years.

Overview

21
21
years of professional experience

Work History

Medical Receptionist

AFM Healthcare
Winter Park, FL
07.2019 - 03.2022
  • Answered telephones, take detailed and accurate messages and ensures messages and directed to the appropriate individual
  • Quickly answered and properly referred questions and issues
  • Checked in and checked out patients for in office visits and TeleHealth visits
  • Verified Eligibility and Benefit of Patients Insurance ( ECW, Ability, UHC and Freedom, etc)
  • Obtained Medical reports from other facilities
  • Collected and posted payment
  • Checked patient insurance, demographic and health history to keep information accurate
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Medical Biller

Dr Billing Service INC
Flushing, NY
06.2014 - 05.2019
  • Skilled in operating phones, personal computers and software
  • Checked eligibility and benefits verification for treatments, procedures, hospitalization and nursing home
  • Prepared and submitted billing data and medical claims to insurance companies
  • Identified and submitted claims to secondary and tertiary insurance
  • Investigated and sent appeals for denied claims
  • Helped patients develop patient payment plans
  • Trained new employees on multiple medical billing programs and data entry software
  • Posted payments and collections on regular basis
  • Posted payments and collections on regular basis.
  • Communicated with insurance providers to resolve denied claims and resubmitted.

Medical receptionist and Manager

Alice K Lee, MD
Flushing, NY
05.2006 - 04.2019
  • Copied/Scanned medical records and filed in patient charts accurately
  • Obtained medical reports from other facilities
  • Checked eligibility and benefit of patients insurance policies
  • Obtained Pre-certifications for medications and radiology procedures
  • Established office policies and procedures
  • Scheduled patient appointments in person and by telephone
  • Collecting medical reports and medication lists from patient
  • Trained and evaluated staff performance
  • Scheduled staff for their work
  • Greeted incoming visitors and customer professionally and provided friendly, knowledgeable assistance
  • Scheduled office meetings and client appointments for staff teams
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Medical Billing Courses -

Hunter College of The City University of New York
New York, NY
02.2013

Associate of Arts - Liberal Arts And Sciences

Queensborough Community College of The City University of New York
Bayside, NY
06.2010

Skills

  • MS Office proficiency
  • Strong attentional to detail
  • Insurance Verification
  • Medical Records Management
  • Payment Collection
  • Organization and Time Management
  • Reminder Calls

Timeline

Medical Receptionist

AFM Healthcare
07.2019 - 03.2022

Medical Biller

Dr Billing Service INC
06.2014 - 05.2019

Medical receptionist and Manager

Alice K Lee, MD
05.2006 - 04.2019

Medical Billing Courses -

Hunter College of The City University of New York

Associate of Arts - Liberal Arts And Sciences

Queensborough Community College of The City University of New York
Peisu Smaldone