LaShanti Brown
Family Advocate
Livingston ,Alabama
Summary
Communicative Family Advocate with respect for diverse values and cultures. Determined professional with 15 years of experience supporting families with disabled children and fostering strong partnerships. Remains calm and poised in all types of situations.
Overview
28
28
years of professional experience
8
8
years of post-secondary education
Work History
Family Advocate
Sumter County Opportunity
Livingston, AL
10.2010 - Current
- Collaborated with families to assist in growth, development and education to increase potential.
- Managed heavy caseload using well-developed time management, organizational and task prioritization skills.
- Identified available community resources and programs for families of disabled children.
- Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
Office Assistant
Sumter County Commission Community Service Office
Livingston, Alabama
11.1999 - 07.2010
- Provided clerical support, addressing routine and special requirements.
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email or in-person to provide information.
- Developed correspondence letters, memos and emails.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Medical Records Assistant
West Alabama Health Services
Livingston, Alabama
05.1992 - 08.1998
- Posted medical records promptly upon accurate assembly and analysis.
- Audited files for completion and accuracy.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Communicated with doctors and insurance companies to resolve patient issues.
- Filed records for timely retrieval.
- Maintained patient confidence by keeping patient records information confidential.
Education
High School Diploma -
Livingston High School
Livingston, Alabama 08.1988 - 06.1992
Associate of Science - Social Work
East Mississippi Community College
Scooba, MS 08.2005 - 05.2007
Psychology
University of West Alabama
Livingston, AL 08.2007 - 05.2008
Psychology
Columbia Southern University
Orange Beach, AL 01.2021 - Current
Skills
Appointment Scheduling
Effective communication
Relationship building
Parental training
Family advocacy
Individual and family counseling
File management
Microsoft Office Suite
MS Office
Dependable and Responsible
Critical Thinking
Family services
Timeline
Psychology
Columbia Southern University
01.2021 - Current
Family Advocate
Sumter County Opportunity
10.2010 - Current
Psychology
University of West Alabama
08.2007 - 05.2008
Associate of Science - Social Work
East Mississippi Community College
08.2005 - 05.2007
Office Assistant
Sumter County Commission Community Service Office
11.1999 - 07.2010
Medical Records Assistant
West Alabama Health Services
05.1992 - 08.1998
High School Diploma -
Livingston High School
08.1988 - 06.1992