VANITA ZAPATA
Great Falls,MT
Summary
Compassionate Family Advocate and healthcare professional supporting families through supervised visitation, nurturing parenting education, and communication with CPS workers. Background also includes Medicaid application assistance, appointment scheduling, documentation, and front-desk support. Known for maintaining professionalism, confidentiality, and respectful relationships while helping individuals navigate services and daily needs.
Overview
1
1
Certification
7
7
years of professional experience
Work History
FAMILY ADVOCATE
CMP
Great Falls, MT
07.2026 - Current
- Provided supervised visitation services for families involved with the Department of Family Services.
- Supported families during supervised visitation, fostering a professional and respectful environment for positive family interactions.
- Assist parents and families with developing positive parenting skills.
- Provide nurturing parenting classes to families.
- Guided families during interactions to enhance communication and strengthen relationships.
- Work with families in a manner that promotes communication, positive interactions, and family support.
- Maintain professional boundaries while working with families involved in family services.
- Communicated effectively with individuals involved in family's service process to ensure clarity and collaboration.
FAMILY ADVOCATE
RE Services Inc.
Great Falls, MT
09.2022 - Current
- Advocated for families, connecting them with essential support services.
- Work directly with families and CPS workers.
- Facilitated communication between families and professionals to ensure cohesive service delivery.
- Maintain a professional and supportive relationship with families.
- Guided families in navigating services and collaborating with involved professionals.
- Use communication and relationship-building skills when working with individuals and families.
- Provide consistent support while maintaining professionalism and appropriate boundaries.
FRONT DESK RECEPTIONIST / OFFICE ASSISTANT
Ivy
Great Falls, MT
06.2021 - 08.2022
- Delivered front-desk support, fostering positive interactions with residents and addressing inquiries effectively.
- Provided customer service and assistance to residents.
- Scheduled doctors' appointments for residents.
- Facilitated residents' Medicaid applications, ensuring accurate documentation and timely submission.
- Assisted with resident trust fund responsibilities.
- Performed office filing and administrative duties.
- Assisted with administrative tasks and maintaining organized office information.
- Used computer and office skills to complete administrative responsibilities.
- Supported residents in accessing medical appointments and available services, enhancing their daily activity engagement.
CERTIFIED NURSING ASSISTANT
Park Place
Great Falls, MT
06.2019 - 06.2021
- Assisted residents with activities of daily living to enhance comfort and independence.
- Supported residents with personal care and daily needs to promote well-being and dignity.
- Provided compassionate care to residents in a nursing-care environment.
- Assisted residents while maintaining dignity, respect, and professionalism.
- Supported senior residents with their individual care needs.
- Applied patient-care and caregiving skills to ensure quality support for residents.
- Provided support for senior residents' daily activities, dementia care, and Alzheimer's care.
- Monitored vital signs to assess patient health, medication administration, patient care, and patient charting.
Education
GED -
Skyline High School
Great Falls, MT01-1997
Skills
- Family Advocacy & Support
- Case Management Support
- Family Services
- Supervised Visitation
- Parenting Education
- Nurturing Parenting
- CPS Collaboration
- Client & Family Communication
- Care Coordination Support
- Documentation & Record Keeping
- Patient Charting
- Medicaid Application Assistance
- Appointment Scheduling
- Medical Office Support
- Senior support
- Daily Living Assistance
- Dementia support
- Medication Administration
- Vital Signs
- Administrative Support
- Data Entry
- Microsoft Word & Outlook
- QuickBooks
- Customer Service
- Leadership & Supervision
- Time Management
- Organization
- Family & Social Services
- Family advocacy
- Supervised visitation services
- Parenting education programs
- Parenting development
- Family support services
- CPS collaboration
- Family communication
- Support services
- Healthcare support
- Certified Nursing Assistant
- Senior support
- Patient care
- Nursing care
- Dementia support
- Alzheimer's support
- Medication management
- Vital signs
- Patient documentation
- Daily assistance
- Office administration
- Medical office
- Appointment scheduling
- Medicaid application assistance
- Insurance verification
- Patient records
- Document filing
- Data entry
- Computer proficiency
- Microsoft Word
- Microsoft Outlook
- Expense tracking
- Interpersonal skills
- Communication
- Leadership
- Supervising experience
- Time management
- Customer service
- Guest services
- Public engagement
- Management
- Hospitality
- Human resources
- Marketing
- Parenting workshops
- Case records
- Case management
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the United States
- Visa Status: Authorized to work in the United States
Certification
- State Tested Nursing Assistant (CNA), Non-CDL Class C, Driver's License
- Nurturing parenting
- Visit coaching
Custom
- Absolutely. We can make it more detailed and stronger, especially for Case Manager, Family Advocate, Care Coordinator, CPS/Family Services, and Social Services jobs. I'll expand the responsibilities and skills using only information supported by your current resume.
- Vanita Zapata — Expanded Professional Resume
Timeline
FAMILY ADVOCATE
CMP
07.2026 - Current
FAMILY ADVOCATE
RE Services Inc.
09.2022 - Current
FRONT DESK RECEPTIONIST / OFFICE ASSISTANT
Ivy
06.2021 - 08.2022
CERTIFIED NURSING ASSISTANT
Park Place
06.2019 - 06.2021
GED -
Skyline High School