Ashlyn Reyna
Summary
Developed skills in fast-paced customer service environments, including communication and problem-solving abilities. Seeking to transition these skills into new field where they can be applied to achieve positive outcomes. Focused on leveraging customer service experience to provide value in different professional setting.
Overview
3
3
years of professional experience
Work History
Fulfillment Center Associate
Amazon
11.2022 - 10.2024
- Responsible for Inventory Control Quality Assurance; Monitoring and maintaining the virtual and physical inventory of the building
- Contribute to team efforts in problem-solving, addressing shipment issues and missing items
- Efficiently palletize boxes from conveyor, optimizing space utilization
Birthday Party Host
Chuck E. Cheese
12.2021 - 11.2022
- Greet party guests upon arrival, while guiding them throughout the event, ensuring they have everything they need.
- Organized and set up party supplies.
- Prepare the party area, ensuring its clean and decorated for the guests.
- Engage children in arcade games and birthday themed activities.
- Serve food, drinks, and cake to the guests.
- Address guests needs, resolve issues or concerns, and ensure customer satisfaction.
Office Assistant
Arucan Professional Office
09.2021 - 12.2021
- Answered and managed incoming calls, ensuring prompt responses and scheduled meetings and appointments.
- Enhanced office efficiency by organizing files, and maintaining a clean workspace.
- Kept office supplies well organized and sufficiently stocked.
Education
Diploma -
Tulare Western High School
Tulare, CA06-2020
Skills
- Customer Service
- Problem Solving
- Team Collaboration
- Hospitality
- Inventory counting, tracking and replenishing
- Customer relationships
- Heavy lifting
- Pallet jack usage
- Order picking and processing
Timeline
Fulfillment Center Associate
Amazon
11.2022 - 10.2024
Birthday Party Host
Chuck E. Cheese
12.2021 - 11.2022
Office Assistant
Arucan Professional Office
09.2021 - 12.2021
Diploma -
Tulare Western High School