Ty'sha Robinson
Professionally Experienced In Food Preparation, Cleaning Services , Customer Service , Retail And Cash Handling. Motivated And Passionate With A Drive For Excellence.Detail Oriented, Smart, Conducts Strong Interpersonal Skills, And Handles Tasks With Accuracy And Efficiency.
Chicago,IL
Summary
Accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Skilled with solid history of customer service in hospitality industry. Complies with food safety and sanitation practices while handling customer requests. Prepared and organized orders for up to different guests per shift. Cautious Crew Member with extensive experience and unlimited energy. Skilled at maintaining and setting up equipment with understanding of use and knowledge of repair. Quick-thinking and hardworking individual with commitment to effective communication. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Goal-oriented Crew Member with proven history of successful commercial fishing. Expert at finding fishable areas using Lowrance and effectively setting up net equipment. Focused, efficient and tough worker with training in equipment maintenance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
1
1
Language
Work History
Restaurant Crew Member
Potbelly's Sandwich Shop
Chicago, IL
10.2021 - 04.2022
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Followed food safety protocols and best practices as instructed by ServSafe training.
- Trained new hires in customer service, food preparation and restaurant procedures.
- Resolved customer complaints to patron satisfaction, resulting in repeat business.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Prepared products following restaurant, health and safety standards and procedures.
- Provided prompt, courteous services to customers in [Type] dining environment.
- Supported great dining and meal experiences for guests.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Worked well with teammates and accepted coaching from management team.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Operated cash register to ring up final bill and process various forms of payment.
- Became familiar with products to answer questions and make suggestions.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Conducted various administrative duties and errands.
- Offered upgrade items and showcased daily specials to promote restaurant products.
Warehouse Worker
Amazon
Ohio City, OH
12.2019 - 10.2021
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Loaded, unloaded and moved material to and from storage and production areas.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
- Consistently lifted materials weighing as much as [Number] pounds.
- Identified inadequate materials and faulty equipment and brought to supervisors' attention.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
Food Service Worker
McDonald's
New York, NY
11.2018 - 12.2019
- Made food according to standard recipes with requested changes for customer satisfaction.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Greeted customers at counter to fulfill requests and answer questions.
- Plated hot meals and salads in aesthetically pleasing arrangements.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Learned other teammates' work tasks to train as backup.
- Observed customer purchases in line and differentiated between standard portions.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Created appealing food arrangements for party trays and specialized orders.
Education
High School Diploma -
Johnson College Prep
6350 S Stewart 12.2019 - 06.2021
Skills
Food safety
Equipment monitoring
Sanitation protocols
Equipment operation
Food preparation
Food safety compliance
Order delivery practices
Performance improvement
Food running
Table setting knowledge
Product promotion
Interactive communication skills
Telephone etiquette
Point of sale operation
Cash Handling
Customer engagement
Point-of-sale transactions
Menu memorization
Hospitality service expertise
Verbal and written communication
Stocking and replenishing
Food preparation and safety
Sales expertise
Ordering procedures
Beverage preparation
Sales analysis
Business process improvement
Communication skills
Great customer service
Conflict resolution
Accomplishments
- Documented and resolved issues which led to good results.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Additional Information
I Will Be A Great fit for A Sercuity Guard I am trustworthy and attentive to security procedures . I can Keep the employees, facilities and equipment safe and secure with my conflict-resolution skills and safety expertise.
Certification
Employee training 2020-2022
Graphic designer , Fashion model
When im doing graphic designing I create visual text and imagery concepts, by hand or using computer software, to communicate ideas that insipre, inform, or captivate consumers .
Whem Im doing fashion modelining I promote, advertise, and showcase clothing, footwear, and other products , Also I, participate in photoshoots, fashion shows, commerials, trade shows, and conventions as well as pose for sculptors, artist, and painters .
Timeline
Restaurant Crew Member
Potbelly's Sandwich Shop
10.2021 - 04.2022
Employee training 2020-2022
11-2020
Warehouse Worker
Amazon
12.2019 - 10.2021
High School Diploma -
Johnson College Prep
12.2019 - 06.2021
Food Service Worker
McDonald's
11.2018 - 12.2019