Amy L. Britton
Hollywood,FL
Summary
Energetic team player with exceptional customer service-enhancing customer experiences. Courteous, empathetic and friendly . Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
41
41
years of professional experience
Work History
FANS-Hostess
Memorial Regional Hospital
Hollywood, FL
12.2019 - Current
- Customer/guest service and interaction
- TakePatient meal orders, daily
- iPad/Cbord/phone knowledge/etiquette
- Knowledge of different diet orders
- Food/tray and assembly line production
- Stocking/maintaining FIFO in assigned units
Table Games Dealer/Event Supervisor
A Casino Event Florida
01.2011 - Current
- Deal Roulette, Blackjack and Bingo at holiday, private parties, charity, fundraising and other special event’s
- Assist with set up and break down of events
- Conduct gambling games such as dice, roulette, cards, and keno, following all applicable rules and regulations
- Check to ensure that all players have placed bets before play begins
- Inspect cards and equipment to be used in games to ensure that they are in good condition.
FANS-Dietary Aide
Kendall Regional Medical Center
03.2019 - 03.2021
- Customer/guest service and interaction
- Preparation and production, daily
- Stocking and maintaining FIFO in assigned units
- Preparation of daily specials
- Food tray production line, reading menus, special diets
- Knowledge of portion size & servings
- Examination of completed trays.
- Delivering/picking up patient trays
- Cleaning carts
- Food service to guest and coworkers in cafeteria
- Uties included food prep/handling, breakfast/lunch/dinner production line, Passing/picking up trays,
- Mptying/cleaning carts, cleaning work areas., L
- Britton 2
- Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won
- Cash handling, Exchange paper currency for playing chips or coin money.
Care Giver
Amy Britton Private Home Care
01.1997 - 01.2019
- All aspects of personal and professional health care were attended to on a daily basis for 4 individuals
- Responsible for meal preparation, cleaning, laundry, administering medications and all activities of daily living
- Setting appointments, transportation to/from all appointments, running errands
- Working with Hospice of Central Michigan & Trustbridge of South Florida, in the final stages of life, which included post mortem care
- Warehouse
HH Gregg
01.2011 - 01.2012
- Assisted in setting up and organizing new warehouse for the Grand Opening for HH Gregg
- Received incoming shipments and reviewed contents against purchase order for accuracy
- Establish data entry, answering customer phone calls and assisting in any questions or concerns and filing
- Quickly addressed customer complaints
- Professional Table Games Dealer
Soaring Eagles Casino and Resort
01.2005 - 01.2008
- Refer patrons to gaming cashiers to collect winnings
- Exchange paper currency for playing chips or coin money
- Deal cards to house hands, and compare these with players' hands to determine winners, as in black jack, baccarat
- Single deck pitch, carnival games, poker and roulette
- Conduct gambling games such as dice, roulette, cards, and keno, following all applicable rules and regulations
- Check to ensure that all players have placed bets before play begins
- Inspect cards and gaming equipment to be used in games to ensure that they are in good condition
- Compute amounts of players' wins or losses, or scan winning tickets presented by patrons to calculate the amount of money won.
Education
CENA Tender Care Nursing Home -
DMH-CMCMH Modules 1-13 - undefined
Table Games Dealer - undefined
First Aide – Adult and Child CPR - undefined
Bachelors - Health and Human Services
University of Phoenix
2007
Dietician and Office Assistant MMCC - undefined
Saginaw Chippewa Indian Tribe Mt Pleasant
2007
H.S., Diploma - Hospitality
Mid Michigan Community College
1992
CBI Contracting with Business Industry MMCC - undefined
Clio Adult Ed
1988
Class D Security License - undefined
Tuscola Area Skill
1987
Skills
- Highly Organized
- Attention to Detail
- PPE Guideline Compliance
- Customer-Oriented
- Team Player
- Service-Oriented
- Warm and Welcoming
- Personable and Friendly
- Self-Motivated
- Supply Management
- ServSafe Certified
- Food Safety Standards
Timeline
FANS-Hostess
Memorial Regional Hospital
12.2019 - Current
FANS-Dietary Aide
Kendall Regional Medical Center
03.2019 - 03.2021
Table Games Dealer/Event Supervisor
A Casino Event Florida
01.2011 - Current
HH Gregg
01.2011 - 01.2012
Soaring Eagles Casino and Resort
01.2005 - 01.2008
Care Giver
Amy Britton Private Home Care
01.1997 - 01.2019
CENA Tender Care Nursing Home -
DMH-CMCMH Modules 1-13 - undefined
Table Games Dealer - undefined
First Aide – Adult and Child CPR - undefined
Bachelors - Health and Human Services
University of Phoenix
Dietician and Office Assistant MMCC - undefined
Saginaw Chippewa Indian Tribe Mt Pleasant
H.S., Diploma - Hospitality
Mid Michigan Community College
CBI Contracting with Business Industry MMCC - undefined
Clio Adult Ed
Class D Security License - undefined
Tuscola Area Skill
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