ZABRINA HERRERA
CASA GRANDE,Arizona
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Event Ma
Rawhide Event Center
Chandler, AZ
12.2021 - Current
- Managed administrative logistics of events planning, event booking and event promotions.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Supervised onsite team of caterers, audio-visual technicians, and facility management team.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
HR Assistant
Amazon
Tempe, AZ
09.2021 - 12.2021
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
- Maintained office supplies, distributed mail, and processed invoices for payment.
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
Dispatcher
Gila River Police Department
Sacaton, AZ
11.2019 - 04.2021
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Received 911 and non-emergency calls to dispatch calls to appropriate agencies and officers on duty.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Routed calls to police, fire and ambulance service to meet individual call needs.
- Read system maps and caller information, and documented details in system.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Reduced risks and emergency response issues by observing public safety field units.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Sheriffs Service Specialist
San Bernardino County Sheriffs Department
San Bernardino, CA
01.2017 - 06.2019
- Attended and examined scenes of crimes
- Sifted and sorted through evidence and recorded and entering in findings
- Enhanced community safety while conducting non emergency investigations, including traffic accidents and theft
- Investigated incidents and crimes, including evidence collection and witness statements
- Drafted reports detailing incidents and safety violations for non emergency incidents, parking violations, and other traffic incidents
- Gathered information and evidence to assist in solving crimes
- Assisted police officers in routine investigations by canvassing areas, collecting and documenting evidence and coordinating community responses
- Responded to and processed found property calls, logging details and filing required reports with the department for further action
- Provided optimal support to investigations by staying up to date on processing procedures and how to handle high priority evidence
- Used field equipment, devices and supplies to test surfaces for trace evidence, collect fingerprints and document findings
- Processed film, photographs, videos and other documentation from crime scenes to identify, evaluate and record evidence
- Attended community events as a department liaison
911 Emergency Dispatcher
San Bernardino County Sheriff Department
San Bernardino, CA
08.2005 - 01.2017
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Received over 911 and non-emergency calls to dispatch calls to appropriate agencies and officers on duty.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Routed calls to police, fire and ambulance service to meet individual call needs.
- Read system maps and caller information, and documented details in system.
- Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
- Answered calls from automatic routing system and took basic information from callers.
- Reduced risks and emergency response issues by observing public safety field units.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Education
High School Diploma -
Apple Valley High School
Apple Valley, CASkills
- Evidence collection documentation
- DNA techniques
- Scene photography
- Incident Report Writing
- Traffic Collision reports
- Multi-Tasking
- Hazardous evidence handling
- Budget Planning and Administration
- Attendee Relations
- Payment Approval
- Service Coordination
- Requirements Gathering
- Administrative Recordkeeping
- Audio Visual Equipment
- Client Relations
- Event Billing
- Quality Assurance
- Public Relations
- Multitasking and Prioritization
- Communications and Media
Certification
- Crime Scene Investigation Evidence Collection
- Advance Detectives Course
- Fingerprint Basics
- Report Writing
- Crime Scene / Shoe & Tire track Inspection
- Traffic Collision Investigation
Timeline
Event Ma
Rawhide Event Center
12.2021 - Current
HR Assistant
Amazon
09.2021 - 12.2021
Dispatcher
Gila River Police Department
11.2019 - 04.2021
Sheriffs Service Specialist
San Bernardino County Sheriffs Department
01.2017 - 06.2019
911 Emergency Dispatcher
San Bernardino County Sheriff Department
08.2005 - 01.2017
High School Diploma -
Apple Valley High School