Shajuana Hubbard
Denise
LOS ANGELES,CA
Summary
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict. Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities, and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities. Skilled childcare professional well-versed in lesson planning, housekeeping and dietary requirements. Work with kids of all ages. Trained in CPR and first aid with current certifications.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Daycare Worker
Sweeties Daycare
Carson, CA
04.2015 - 12.2019
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Monitored entrances and exits to maintain safety and organized environments.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Encouraged good behaviors using positive reinforcement methods.
- Met with parents about daily activities, positive developments and issues.
- Offered top-notch care to 6+ children at once, ranging in age from 2years to 12years.
- Maintained accurate and detailed record on enrollments, attendance, health and safety, emergency contact information and incident reports.
- Taught children to organize toys, wash hands and share by leading by example.
- Meticulously sanitized toys and play equipment.
Security Guard
Millennium Security Company
LOS ANGELES, California
12.2013 - 05.2015
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
- Permitted entry with escort for approved persons into secure locations.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Concession Stand Worker
Cardinal Stadium
Glendale, AZ
01.2004 - 02.2005
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Reconciled receipt totals with cash and credit payments to address shortages with staff members.
- Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
- Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
- Loaded perishable items into climate-controlled coolers to prevent food spoilage.
- Maintained high standards of customer service in high-volume, fast-paced operations.
- Monitored inventory and notified management of deficiencies or shortages.
- Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
- Responded to customer complaints to help resolve issues.
- Communicated stand offerings and answered guest questions regarding orders.
Customer Service Associate
King Plumbing Supply
Inglewood, CA
10.2003 - 08.2004
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Informed customers about special promotions and provided detailed information for various products.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Answered constant flow of customer calls with minimal wait times.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Education
High School Diploma -
Paramount High School
Paramount, CA 09.1997 - 06.2000
Skills
Activities planning
Group leadership
Early childhood development
Social and academic development
Safety awareness
Meal planning and preparation
Care Planning
Cleaning requirements
Healthy environments
Activity Planning
Childcare
Critical Thinking
Child Supervision
Safety and security
Legible report writing
Keen observer
Security camera monitoring
Wireless technology
Superb surveillance skills
Dispatch
Interpreting procedures and instructions
Work ethic
Emergency Response
English fluency
Verbal and written communication
Document preparation
Surveillance
Point of Sale (POS) system operation
Fast and efficient service worker
Restaurant operations
Customer Response
Inventory reports
Customer traffic management
Friendly and helpful
Food handling
Customer order fulfillment
Late-night shift availability
Organized multi-tasker
Inventory organization
Cash register operation
Food arrangement
Cash Handling
Cleaning and organization
Menu memorization
ServSafe
Inbound and outbound calling
Self-direction
Money handling abilities
Route dispatch
Retail store support
Shipping procedures understanding
Order fulfillment
Recordkeeping strengths
Strategic sales knowledge
Warehousing functions
Multi-line phone talent
Creative problem solving
Payment collection
Refund handling
Identification checks
Refunds and exchanges
Customer assistance
Inventory management
Purchase assistance
Store merchandise stocking
Cash drawer management
Order taking
Product and service sales
Product restocking
Basic math skills
Product knowledge
Cash register systems
Security Monitoring
Cleaning and sanitizing
Timeline
Daycare Worker
Sweeties Daycare
04.2015 - 12.2019
Security Guard
Millennium Security Company
12.2013 - 05.2015
Concession Stand Worker
Cardinal Stadium
01.2004 - 02.2005
Customer Service Associate
King Plumbing Supply
10.2003 - 08.2004
High School Diploma -
Paramount High School
09.1997 - 06.2000