Jaiden Barber
WEST LAFAYETTE,IN
Summary
Organized professional promotes proven history of communication, collaboration, and leadership. Quickly build rapport with coworkers and assesses situations to foster seamless workflows. Energetic team player with high-level emotional intelligence and commitment to supporting team growth. Dependable professional dedicated to supporting team objectives and growth through empowering leadership. Excels in task delegation and conflict management. Pragmatic critical thinker with commitment to service and company success. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
3
3
years of professional experience
Work History
Veterinary Assistant
Blair Animal Hospital
WEST LAFAYETTE, IN
08.2022 - Current
- Prepared laboratory slides for microscopic examinations.
- Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
- Cleaned and sterilized exam rooms between appointments.
- Dispensed medications orally or topically as directed by veterinarian.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
- Ordered medication refills when needed.
- Provided emotional support to pet owners during difficult times.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Responded promptly to emergency calls after hours.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Educated clients on proper animal health care routines.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Maintained accurate medical records of all patients.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
Supervisor
Bath & Body Works
Lafayette , IN
08.2021 - Current
- Trained new employees on the daily job duties, policies and procedures.
- Developed and implemented process improvements that increased efficiency and accuracy of operations.
- Enforced safety regulations among team members in order to reduce potential risks.
- Supervised staff to ensure quality customer service was being provided in a timely manner.
- Resolved customer complaints in a professional manner by utilizing problem-solving skills.
- Provided feedback, coaching and development opportunities to team members as needed.
- Implemented innovative solutions to improve overall productivity levels within the organization.
- Managed inventory levels by ordering supplies when necessary and verifying accuracy of shipments received.
- Participated in regular meetings with upper management regarding progress towards meeting organizational goals.
- Identified areas of improvement through data analysis and monitoring of key performance indicators.
Education
Bachelor of Science - Hospitality Management
Purdue University
West Lafayette, INSkills
- Animal Safety
- Staff Development
- Industry Expertise
- Technical knowledge
- Employee Development
- Schedule Management
- Budget Management
- Project Planning
- Brand Management
- Human Resources Management
- Reception Area Maintenance
- Appointment Scheduling
- Veterinary Terminology
- Urgent Care
- Medication Administration
- Cleaning and sanitizing
- Physical Examinations
- Post Operative Care
- Animal Nutrition
- Animal Handling
Custom
References available upon request.
Timeline
Veterinary Assistant
Blair Animal Hospital
08.2022 - Current
Supervisor
Bath & Body Works
08.2021 - Current
Bachelor of Science - Hospitality Management
Purdue University
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