Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Human Services Caseworker
State Of Illinois-Department Of Human Services
Jerseyville, IL
2017.06 - Current
Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
Kept and established comprehensive case files to support proper documentation and record retention.
Described procedures, requirements and benefits to clients and interested parties.
Office Assistant
State Of Illinois-Department Of Human Services
East Alton, IL
2016.02 - 2017.05
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Delivered clerical support by handling range of routine and special requirements.
Handled client correspondence and tracked records to foster office efficiency.
Managed multiple projects simultaneously using organizational and analytical skills.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Education
Associate of Arts -
Lewis And Clark Community College
Godfrey, IL
Bachelor of Arts - Human Services
Missouri Baptist University
St. Louis, MO
Master of Arts - Vocational Rehabilitation Counseling
The University of Alabama
Tuscaloosa, AL
Skills
Active Listening
Program Operations
Medicaid Application
Eligibility Determinations
Public Assistance Programs
Community Referrals
Applicant Interviews
Timeline
Human Services Caseworker
State Of Illinois-Department Of Human Services
2017.06 - Current
Office Assistant
State Of Illinois-Department Of Human Services
2016.02 - 2017.05
Associate of Arts -
Lewis And Clark Community College
Bachelor of Arts - Human Services
Missouri Baptist University
Master of Arts - Vocational Rehabilitation Counseling
The University of Alabama
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