Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deana Harris

Godfrey,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Human Services Caseworker

State Of Illinois-Department Of Human Services
Jerseyville , IL
2017.06 - Current
  • Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
  • Kept and established comprehensive case files to support proper documentation and record retention.
  • Described procedures, requirements and benefits to clients and interested parties.

Office Assistant

State Of Illinois-Department Of Human Services
East Alton , IL
2016.02 - 2017.05
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.

Education

Associate of Arts -

Lewis And Clark Community College
Godfrey, IL

Bachelor of Arts - Human Services

Missouri Baptist University
St. Louis, MO

Master of Arts - Vocational Rehabilitation Counseling

The University of Alabama
Tuscaloosa, AL

Skills

  • Active Listening
  • Program Operations
  • Medicaid Application
  • Eligibility Determinations
  • Public Assistance Programs
  • Community Referrals
  • Applicant Interviews

Timeline

Human Services Caseworker

State Of Illinois-Department Of Human Services
2017.06 - Current

Office Assistant

State Of Illinois-Department Of Human Services
2016.02 - 2017.05

Associate of Arts -

Lewis And Clark Community College

Bachelor of Arts - Human Services

Missouri Baptist University

Master of Arts - Vocational Rehabilitation Counseling

The University of Alabama
Deana Harris