Deana Harris
Godfrey,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Human Services Caseworker
State Of Illinois-Department Of Human Services
Jerseyville, IL
06.2017 - Current
- Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
- Kept and established comprehensive case files to support proper documentation and record retention.
- Described procedures, requirements and benefits to clients and interested parties.
Office Assistant
State Of Illinois-Department Of Human Services
East Alton, IL
02.2016 - 05.2017
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Delivered clerical support by handling range of routine and special requirements.
- Handled client correspondence and tracked records to foster office efficiency.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Education
Associate of Arts -
Lewis And Clark Community College
Godfrey, IL Bachelor of Arts - Human Services
Missouri Baptist University
St. Louis, MOMaster of Arts - Vocational Rehabilitation Counseling
The University of Alabama
Tuscaloosa, ALSkills
- Active Listening
- Program Operations
- Medicaid Application
- Eligibility Determinations
- Public Assistance Programs
- Community Referrals
- Applicant Interviews
Timeline
Human Services Caseworker
State Of Illinois-Department Of Human Services
06.2017 - Current
Office Assistant
State Of Illinois-Department Of Human Services
02.2016 - 05.2017
Associate of Arts -
Lewis And Clark Community College
Bachelor of Arts - Human Services
Missouri Baptist University
Master of Arts - Vocational Rehabilitation Counseling
The University of Alabama
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