SARAH SMITH
Ridgewood,NY
Summary
Enthusiastic and highly motivated graduate with superior skills in working both team-based and independent capacities with passion and desire. Bringing strong work ethic and excellent problem-solving skills to any setting, including excellent time management skills and above average ability in learning new skills, challenges, and concepts quickly.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Manhattan, NY
09.2023 - Current
- Provided excellent customer service by responding to inquiries and customer concerns quickly and professionally.
- Maintained calm demeanor and levelheadedness during high-stress situations (such as morning or evening rushes) and special events.
- Maintained a clean and organized workspace, enabling coworkers to locate resources and product and creating a smoother transition into the next coming shift.
Restaurant Hostess
Waffle House
Highlands Ranch, CO
07.2018 - 08.2020
- Monitored dining room activity and walk-throughs throughout the service, ensuring all guests were receiving optimal service.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Developed long-term relationships with customers to increase opportunities for repeat business and delivered outstanding service and support from initial interaction to final departure.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Education
Associate of Arts - Occupational Studies
American Academy of Dramatic Arts
New York, NY02-2023
High School Diploma -
Heritage High School
Littleton, CO05-2020
Skills
- Exceptional Customer Service
- Positive and Professional
- Conflict Mediation
- Excellent Math Skills
- Friendly and Outgoing
- Team Player
- Active Listener
- Team Leadership
- Opening and Closing Duties
Languages
Spanish
Limited
Custom
References available upon request.
Timeline
Barista
Starbucks
09.2023 - Current
Restaurant Hostess
Waffle House
07.2018 - 08.2020
Associate of Arts - Occupational Studies
American Academy of Dramatic Arts
High School Diploma -
Heritage High School
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