Isaiah Mitchell
Ashtabula,OH
Summary
Friendly Sandwich Artist skilled in preparing and organizing ingredients and components to maximize productivity in high-volume environments. Advanced customer service abilities demonstrated in foodservice industry.
Detail-oriented food service professional with experience in sandwich making role. Accustomed to interacting with guests to determine specific needs and executing food preparation tasks to meet demand. Offers top-notch customer service.
Meticulous fast food team member pursuing new role in which to apply strong knowledge of good time management and strong communication skills. Highly skilled in food preparation and accommodating complex orders. Eager to contribute customer service skills, enthusiasm and personal drive to bring value to the team.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Sandwich Maker
Subway
Ashtabula, OH
09.2020 - Current
- Assisted customers in choosing menu items by providing food complementing information.
- Greeted guests, promoted specials and took orders.
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Executed sandwich artistry duties with very low occurrence of errors.
- Trained team members to prepare sandwiches and other items according to instructions.
- Operated manual and electric appliances to peel, slice and trim food.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Shared information with customers about menu items, preparation methods and ingredients.
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Prepared salads, soups and sandwiches for customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Prepared recipe ingredients by washing, peeling, cutting and measuring.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Accurately operated cash register to process customer payments.
- Replenished serving stations with fresh food and cleaned up spills.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Cooked batches of food according to standard recipes.
- Brewed coffee and tea and changed out drink station syrups.
- Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Operated as full-service food provider in Subway establishment by taking orders, preparing meals and collecting payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Operated slicers and oven to prepare meats, vegetables and condiments for service.
- Inspected kitchen equipment and appliances 5 times per week to verify functional operation.
- Observed customer purchases in line and differentiated between standard portions.
- Backed up servers by setting up and completed catering orders.
- Operated toaster to prepare sandwiches and side items.
Catering Staff Member
Meola Catering
Ashtabula, OH
11.2019 - 02.2020
- Executed synchronized meal service simultaneously serving multiple guests.
- Cleared dishes and glassware quickly following each course.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Maintained flexible work schedule to meet event needs.
- Prepared dishes for catering events or during high-volume shifts.
- Fostered enjoyable event atmosphere through friendly guest interactions
- Served appetizers, delivered entrees and refilled beverages for banquet guests.
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
Education
Nicolet High School
Glendale, WI 09.2017 - 06.2019
High School Diploma -
Edgewood High School
Ashtabula, OH 10.2019 - 06.2021
Sports Management
Kent State University
Ashtabula, OH 08.2021 - Current
Skills
- Collaboration, Teamwork and Team Player
- Adaptability and Flexibility
- Effective Multitasking and Organization
- Team Leadership, Problem Solving using Critical Thinking
- Cleaning and Sanitizing
- Dependable and honest
- Cash Handling, and POS system use
- Time Management and Prioritization
- Inventory Management, Packaging and Labeling
- Attention to Detail
- Dependable and Cooperative
- Employee Training and Supervision
- Menu memorization
Additional Information
I have my own personal transportation to work
Timeline
Sports Management
Kent State University
08.2021 - Current
Sandwich Maker
Subway
09.2020 - Current
Catering Staff Member
Meola Catering
11.2019 - 02.2020
High School Diploma -
Edgewood High School
10.2019 - 06.2021
Nicolet High School
09.2017 - 06.2019