Giovan Gonez Valentin
San Juan,TX
Summary
Willing to relocate and authorized to work in the US for any employer.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Spanish/English Interpreter
LanguageLine Solutions
11.2023 - Current
- Understanding terminology related to niches such as health care, law, business or government
- Translating verbal communication in real time, in both languages, (Spanish/English) between multiple parties
- Convert information from one spoken language into another
- Excellent listening skills of both languages, Spanish and English
- Excellent speaking skills on both languages, Spanish and English
- This includes clear diction, voice projection, and discourse structuring
- Excellent memory and note-taking skills
- Excellent interpersonal skills.
Ebay Seller
eBay Sellers
03.2021 - 11.2023
- Ensured excellent customer services
- Created, Marketed and Managed successful online retail business with over $2000 per month in sales
- Responsible for all bookkeeping, shipping, public relations, purchasing and marketing and quality assurance
- Able to juggle multiple clients and maintain excellent feedback rating
- Participated in Sellers groups and activities
- Actived in business community promotional events and networking
- Attended garage and estate sales to acquire salable items.
Customer Service Manager (CSM)
Walmart
06.2010 - 02.2019
- In charge of all employees making sure they are bringing an excellent service to all customers
- In charge of all employees needs
- (Work schedules, safety, evaluations)
- Provide guidance, materials, information to all customers and employees
- Create a safe and good work environment.
Cashier Leader
Econo Supermarket
01.2009 - 06.2010
- In charge of all register' s, operation , equipment, fixing or updates
- Leading other cashiers to satisfy the customers needs, questions or service, having in mind the company policies
- Have a safety work environment with no obstacles due to accidents.
Education
Bachelors in Music Education -
Rio Piedras, PR08.2012
San Juan, PR
01.2010
Skills
- Spanish
- English
- Restaurant Experience
- Recruiting
- Host/Hostess
- Management Reporting
- Customer service
- Serving Experience
- POS
- Bartending
- Inventory control
- Accounting
- Cashiering
- Front Desk
- Account Management
- Call center
- Live chat
- Customer support
- Presentation Skills
- Writing Skills
- Organizational Skills
- Microsoft Office (2 years)
- Network administration (2 years)
- Online marketing (2 years)
- Website management (2 years)
- Live chat (2 years)
- Interpretation
- Translation
- Multilingual
- Technical Support
Certification
Bartender License
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Spanish/English Interpreter
LanguageLine Solutions
11.2023 - Current
Ebay Seller
eBay Sellers
03.2021 - 11.2023
Customer Service Manager (CSM)
Walmart
06.2010 - 02.2019
Cashier Leader
Econo Supermarket
01.2009 - 06.2010