Professional Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline

Luis Cacique

Weekend Self Employed Contractual
New Carrollton,USA
6
Languages
1
Certification
16
years of professional experience

IT professional with strong foundation in delivering educational content and fostering student engagement. Known for creating interactive and impactful learning experiences that cater to various learning styles. Emphasizes teamwork and adaptability, ensuring smooth collaboration and alignment with evolving educational needs.

Work History

Spanish Interpreter

5 Years 1 Month
LanguageLine Solutions | 07.2021 - Current
  • Provided remote interpretation from English to Spanish for diverse clients, ensuring accurate communication across various sectors.
  • Provided interpretation services for IRS clients
  • Assisted FEMA representatives with interpretation
  • Interpreted for car insurance consultations
  • Facilitated interpretation for medical insurance inquiries
  • Assisted USCIS clients with interpretation
  • Provided interpretation services for legal consultations
  • Assisted banks with interpretation during transactions
  • Interpreted during medical consultations with doctors
  • Facilitated communication during therapy sessions
  • Provided interpretation at pharmacies for prescriptions
  • Assisted power and gas companies with interpretation
  • Provided interpretation services for school meetings
  • Assisted nurse care managers with interpretation
  • Facilitated interpretation for roadside assistance calls
  • Gained extensive vocabulary and structural knowledge in both languages through interpreting for a wide range of clients, including government agencies, healthcare providers, and financial institutions.

General Laborer/Handyman

15 Years 7 Months
Weekend Self Employed Contractual | 01.2011 - Current
  • Self-Employment— Construction and Landscaping
  • Since high school, I have done odd construction and landscaping. This has given me a large pool of experience in job involving physical labor. And I still work these odd job till this day by helping family and friends, maintaining the church grounds or the lucky paid Gig we find now and again.
  • Performed lawn and garden care, including planting, weeding, and general maintenance to enhance outdoor spaces.
  • Constructed wooden structures using various tools and materials.
  • Poured and smoothed cement for driveways and walkways.
  • Installed roofing materials to ensure weatherproof structures.
  • Performed routine checks and repairs on electrical systems.
  • Installed and repaired plumbing systems for residential and commercial buildings.
  • Prepared surfaces and selected appropriate materials for painting projects.
  • Applied insulation in walls and attics to regulate temperature.
  • Executed exterior renovations to improve property aesthetics and functionality.
  • Constructed and remodeled interior spaces to optimize usability.

I.T. Technician

5 Years
City Gate Inc | 01.2016 - 01.2021
  • Although I have helped as IT support for City Gate for over 5 years, it wasn't until 3 years ago that I took over as lead IT technician position at City Gate. Managed Google Drive admin console, main office security cameras, and inventory of computers in storage while supplying and maintaining computer hardware/software. Delivered over-the-phone IT support for three different City Gate aftercare sites.
  • Provided technical support for hardware and software issues, ensuring operational efficiency.
  • Diagnosed and resolved network connectivity problems to maintain system integrity.
  • Installed and configured operating systems and applications for end-user devices.

Stem Instructor/Site Coordinator

2 Years
City Gate Inc | 01.2018 - 01.2020
  • My partner (Ms. Omikoyan) and I are fully in charge of a pop-up classroom site
  • Coordinated Atlantic Terrace apartment complex site in Southeast D.C., managing daily setup and breakdown of pop-up classroom, overseeing Americorps volunteers to ensure classroom responsibilities are met, and collecting attendance and classwork for data analysis.
  • As an S.T.E.M instructor I'm in charge of preparing and implementing curriculums. manage and maintain order in the classroom, make calls to parents, as well as write out suspension forms and classroom reports when needed. help students with their homework and also provide emotional support in certain situations.

IT Instructor

2 Years
City Gate Inc | 01.2015 - 01.2017
  • Managed computer repair classroom at summer camp, overseeing larger groups of middle school students while delivering S.T.E.M. instruction.
  • Developed and implemented engaging curriculum for diverse student populations.
  • Facilitated interactive workshops to enhance participant learning experiences.
  • Facilitated interactive workshops, promoting active learning and engagement among participants.
  • When in charge of the computer repair classroom of our summer camp my responsibilities were much like my responsibilities as a S.T.E.M. instructor only with a larger group of Middle School students and much longer hours.
  • Supervised students during educational field trips to various universities in Washington, DC, including universities including Howard University, George Washington University, University of the District of Columbia, and American University, providing students with exposure to higher education.

Teacher Assistant

2 Years
Summer Computer | 01.2015 - 01.2017
  • In my first two years in the organization, I was to observe and assist Mr. C. Bergfalk a DCPS teacher we partnered with. Mr. Bergfalk and I conducted a before and after-school program. Students would come in an hour before school and take blended-learning courses on the computers with a program such as Lexia, I-ready and ST Math. We also helped to provide them with breakfast and 1-on-1 help the first hour of school. Later in the afterschool portion, they received homework help as well as took science courses which the school did not provide.
  • Refurbished and resold computers and gaming consoles from home.
  • Purchased, refurbished, and resold desktop computers, laptops, and game consoles to generate additional income. Doing this I have gained and/or improved certain skills such as my communication, my organization, my marketing as well as my overall mechanical tech skills

Education

No Degree - Film And Video Production

Montgomery College | Montgomery, MD | 01-2015

High School Diploma

Parkdale High School | Silver Spring | 01-2014

Skills

Telehealth interpretation
Spanish
Language proficiency
Hospital interpretation
School interpretation
Interpreter
Child development
Childcare
Lesson planning
Tutoring
Instruction
Technical Support
Help Desk
IT Support
Desktop Support
Client support
Client relations
Computer proficiency
Computer literacy
Google Workspace
Leadership Suite
Google Docs
Microsoft Word
Microsoft Excel
PowerPoint
Adobe Creative Cloud
Adobe Photoshop
Adobe InDesign
Adobe After Effects
Web Development
User interface design onn
Website management
Operating Systems
Software troubleshooting
Computer Hardware
Computer operations
Computer networking
DNS
Wide area networks
Local area networks
Network management
Network Support
Remote software
Time organization
Data entry
Data research
Analysis skills
Project coordination
Program management
Microsoft Office
Interpersonal skills
Effective communication
Verbal communication
Public speaking
Team collaboration
Empathy
Cultural outreach
Emergency response
First aid
CPR
Grounds maintenance
Landscape maintenance
Landscape services
Inventory/organization skills
Studio lighting
Mobile applications
Additional software
Linux mint software management
Technical skills
Project coordination
Organizational Skills
Grammar expertise
Virtual engagement
Child development
Manual/Operational skills
Computer operations
Adobe InDesign
VoIP
Virtual engagement
Instruction
Organizational Skills
Emergency response
A+ certification
Local area networks
Adobe Creative Cloud
Fluent spanish
Memory retention
Translation services
Sight translation
Interpersonal communication
Video remote interpreting
Telephone interpreting
Customer service expertise
Technical terminology
Documentation skills
Code of ethics
Legal terminology
Business terminology
Critical thinking
Business communications
Teacher education

Certification

Food Handler Certification, CPR Certification, First Aid Certification

Languages

English - Fluent
Over-the-phone interpretation
Educational interpretation
Medical interpreting experience (1-2 years)
Spanish - Fluent
Business interpretation services

Additional Information

Authorized to work in the US for any employer

Timeline

Spanish Interpreter

LanguageLine Solutions
07.2021 - CurrentRead More

Stem Instructor/Site Coordinator

City Gate Inc
01.2018 - 01.2020Read More

I.T. Technician

City Gate Inc
01.2016 - 01.2021Read More

IT Instructor

City Gate Inc
01.2015 - 01.2017Read More

Teacher Assistant

Summer Computer
01.2015 - 01.2017Read More

General Laborer/Handyman

Weekend Self Employed Contractual
01.2011 - CurrentRead More

Parkdale High School

High School Diploma
Read More

Montgomery College

No Degree from Film And Video Production
Read More
Luis Cacique