Alejandro Fernandez
Cookeville,TN
Summary
Bilingual professional with background in Spanish interpretation and translation. Experience includes simultaneous and consecutive interpreting, document translation, transcription services in various industries including healthcare, legal, and corporate sectors. Strengths lie in exceptional listening skills, cultural sensitivity, ability to maintain confidentiality and ethical standards. Notably improved communication efficiency between non-Spanish speaking employees and Spanish-speaking clients in previous roles.
Overview
51
51
years of professional experience
1
1
Certification
Work History
Spanish Interpreter
Tn AOC
Cookeville, Tennessee
07.2020 - 08.2025
- Supplied thorough, accurate and ethical interpreter services for individuals with limited English speaking skills.
- Provided Spanish-English interpretation services for medical appointments, court hearings, and other legal proceedings.
- Drafted written translations of oral statements made by individuals or groups.
- Upheld original emotion, tone, context and content of original messages.
retired
Retired From Working
Cookeville, Tennessee
07.2019 - 05.2020
Owner/Operator
Photoworks
Cookeville, Tennessee
07.2009 - 06.2019
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Set pricing structures according to market analytics and emerging trends.
Customer Service Representative
Averitt Express
Cookeville, Tennessee
05.2006 - 05.2009
- Processed customer orders promptly and accurately to ensure timely delivery.
- Resolved product issues by collaborating with relevant departments for effective solutions.
- Managed customer feedback collection to identify areas for service improvement.
- Handled escalated calls professionally, ensuring customer concerns were addressed.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Real Estate Agent
Luckystar Realty
Miami, Florida
07.2006 - 04.2008
- Facilitated open house events to showcase properties and engage potential buyers in interactive tours.
- Conducted market analysis research to identify competitive pricing and property trends in local areas.
- Assisted clients in preparing property listings, ensuring accuracy and compliance with relevant regulations.
- Advised clients on property value assessments and investment opportunities based on market conditions.
- Collaborated with mortgage brokers and title companies to streamline the transaction process for clients.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Showed residential properties and explained features, value and benefits of available homes.
Owner/Operator
Best Photo
Miami, Florida
06.1999 - 05.2006
- Developed and implemented marketing strategies to increase brand awareness and attract new customers.
- Coordinated supply chain logistics to ensure timely delivery of products and optimal inventory levels.
- Managed financial oversight, including budgeting, forecasting, and expense control to enhance profitability.
- Streamlined inventory management processes to reduce costs and minimize waste.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Managing Partner
Bayside Photo
Miami, Florida
04.1987 - 05.1999
- Managed daily operations including staff management and client relations.
- Negotiated contracts with suppliers, vendors, and clients.
- Reviewed daily and overall financials to ensure profitability.
- Provided guidance and mentorship to junior partners.
- Created and managed budgets for the firm's operations.
- Developed and implemented strategies to identify new business opportunities.
- Represented the firm at industry events, conferences, and networking opportunities to promote brand and expand professional network.
Manager
Lakes Camera
Miami, Florida
07.1980 - 04.1987
- Oversaw daily operations, maintaining efficiency and quality standards.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Recruited and hired qualified candidates to fill open positions.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Owner/Operator
Camera World
Miami, Florida
01.1975 - 06.1980
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Education
Bachelor of Arts - Biology
Kutztown University of Pennsylvania
Kutztown, PA07-1971
Skills
- Spanish interpretation
- Medical terminology
- Legal terminology
- Cultural competency
- Written translation
- Customer relationship management
- Time management
- Effective communication
- Attention to detail
- Problem solving
- Fluent English
- Fluent Spanish
- Customer relations
- Simultaneous translations experience
- Consecutive interpretation
- Court room interpretation
Languages
Spanish
Professional
Certification
TN Administrative Office of the Courts-Registered Spanish Interpreter
Timeline
Spanish Interpreter
Tn AOC
07.2020 - 08.2025
retired
Retired From Working
07.2019 - 05.2020
Owner/Operator
Photoworks
07.2009 - 06.2019
Real Estate Agent
Luckystar Realty
07.2006 - 04.2008
Customer Service Representative
Averitt Express
05.2006 - 05.2009
Owner/Operator
Best Photo
06.1999 - 05.2006
Managing Partner
Bayside Photo
04.1987 - 05.1999
Manager
Lakes Camera
07.1980 - 04.1987
Owner/Operator
Camera World
01.1975 - 06.1980
Bachelor of Arts - Biology
Kutztown University of Pennsylvania