I am dedicated to customer obsession, intensely focused on crafting positive experiences through thoughtful design and seamless delivery. With a strong digital mindset, I leverage technology to create value, solve challenges, and achieve strategic business goals.
Skolay | UX/UI Designer
- 80% reduction in click error rate by simplifying user flows backed by usability testing.,
- Provided verification tools, boosting user confidence in scheduling audio calls from 30% to 60%.
- Tripled app interaction by adding open forums for user community engagement during trials.
VNYL | UX/UI Designer
- Simplified membership flow, reducing task completion time by 53%.
- Restructured content and screens, raising system usability score from 30 to 68.
- Reduced cognitive overload by structuring content in hierarchical order.