Daaron McKellen
Houston,TX
Summary
Proven expertise in tire installation and exceptional customer service, honed at Discount Tire. Streamlined inventory management at Lowes Home Improvement, enhancing customer satisfaction. Demonstrated ability to maintain composure and efficiency in high-stress situations, with a track record of improving service delivery and engaging key stakeholders.
Have lots of will to learn on the job and in my life. I'm no stranger to the elements of working outside and working long hours in any situation. I enjoy working and getting experience wherever i go. I have a strong desire to learn and perfect new skills. I am very eager to put my new skills to work.
Overview
6
6
years of professional experience
Work History
Tire Technician
Discount Tire
09.2019 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
- worked and trained new and upcoming employees.
- worked in customer services.
- \
Lowes Associate
Lowes Home Improvment
05.2020 - 02.2021
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- rotated and restocked merchandise.
Sales Associate
Joe Banasik
08.2018 - 11.2020
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- handled merchandise for customers.
- maintained and ran machinery for the business.
Education
High School Diploma -
Klein High School
Houston, TX06.2019
Skills
- Tire Installation
- Tire mounting
- Tire balancing
- Wheel Balancing
- some forklift experience
- customer service
Timeline
Lowes Associate
Lowes Home Improvment
05.2020 - 02.2021
Tire Technician
Discount Tire
09.2019 - Current
Sales Associate
Joe Banasik
08.2018 - 11.2020
High School Diploma -
Klein High School
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