DABRIA POWELL

• Updated computer system with latest information to keep records current and accurate.
• Explain hospital policies and procedures to patients prior to registration.
• Directed all complaints and concerns to appropriate medical staff members.
• Collected insurance copayments.

• Supporting social and emotional development of children
• Help infants and children with complex medical and developmental needs
• Sanitized toys and tables to maintain clean, safe environment.
• Cared for children of various ages and assisted with feeding, dressing and daily activities.
• Secured indoor and outdoor premises to protect children.
• Assisted children in development of social, communication and problem-solving skills.

Prepared reports, presentations, and other materials

• Assisted individuals with eligibility for available benefits.
• Adhered to ethical principles and standards to protect clients' confidential information.
• Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
• Handled Confidential Documents and Maintained Their Proper Organization

• Cash out customers at the register and customer service desk
• Assist customers with membership purchase and store related questions
• Stock merchandise on the sales for for customers to purchase
• Filed paperwork containing existing members and new members information
• Answered inbound calls, chats and emails to facilitate customer service.
• Demonstrated excellent communication skills in resolving product and consumer complaints.