Dacia Carter
Aberdeen,MD
Summary
Seasoned security professional with extensive experience in surveillance and emergency response, notably at EAST PROTECTIVE SERVICES. Excelled in CCTV monitoring and conflict resolution, enhancing public safety and asset protection. Demonstrated exceptional communication skills and a commitment to maintaining high-security standards. Proven ability to manage critical situations efficiently, ensuring a safe environment for all. I have great communication skills , demonstrate high levels of leadership skills , i am also excellent in good decision making and ambitious when it comes to getting all my work done. I consider myself reliable , dependable and trustworthy. Looking to expand my experience and skills to work toward a career. I look forward to thriving with you.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Armed Security Officer
EAST PROTECTIVE SERVICES
Middletown, DE
05.2023 - 01.2024
- Protected hotels, events, and pharmaceutical warehouses.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Responded quickly and appropriately to emergency situations, including medical emergencies, fire alarms, bomb threats.
- Provided escorts for authorized personnel entering restricted areas within the facility.
- Inspected equipment for proper functioning and responded to malfunctioning systems accordingly.
- Identified suspicious activity to determine appropriate response.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Monitored surveillance cameras to detect any criminal activity or violations of policy.
- Patrolled crowds during events to preserve order and promote security.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Communicated effectively with team members while coordinating efforts during shifts.
- Identified needs of customers promptly and efficiently.
- Provided friendly and professional assistance to employees, visitors and customers.
Security Guard
Sizemore Security
Federalsburg, MD
07.2022 - 12.2022
- Identified potential security risks and recommended corrective actions.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Conducted daily security patrols of assigned areas.
- Investigated suspicious activity and reported findings to management.
- Reviewed security logs to ensure proper documentation was maintained.
- Responded to alarms, emergencies, and disturbances.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Watched the handwashing station.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Unarmed Security Guard
Universal Protection Service, LP
, DE
05.2021 - 03.2022
- Checked trailers in and out of the facility.
- Patrolled the truck lot, checking tags on trucks and ensuring all trucks are secured.
- Enforced rules and regulations within the facility while maintaining a professional demeanor.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Enforced property rules and regulations to ensure a safe environment for all.
- Managed access control systems, verifying identification and signing in visitors.
- Provided friendly and professional assistance to employees, visitors and customers.
- Verified identification documents presented by individuals entering the facility as part of routine security procedures.
- Communicated effectively with customers in order to provide excellent customer service experience.
- Maintained log books with accurate entries on daily activities and notable events.
- Maintained high levels of alertness throughout shifts.
Security Officer
G4S Secure Solutions
Columbia, MD
03.2020 - 10.2021
- Worked at Wells Fargo Bank
- Confirmed visitor identification prior to granting entry into the building.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Reported safety hazards for remediation response.
- Adhered to post orders while maintaining a visible presence around the property.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Verified photo IDs and tickets to allow guests passage.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Monitored CCTV systems to ensure safety and security of premises.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Security Officer
Abacus Corporation
Baltimore, MD
04.2018 - 09.2020
- Searched bags manually to identify prohibited items and contraband.
- Confirmed visitor identification prior to granting entry into the building.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Reported safety hazards for remediation response.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Identified suspicious activity to determine appropriate response.
- Searched individuals and baggage for weapons and other prohibited items.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Maintained high levels of alertness throughout shifts.
- Guarded restricted areas to prevent unauthorized entry.
Medication Technician
Ma Maison Assisted Living Facilities
Nottingham, MD
07.2017 - 09.2017
- This was a seasonal job.
- Maintained accurate records of all medication administered to residents.
- Verified patient information and documented medication administration accurately in patient charts.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Maintained a clean and safe environment in the medication preparation area.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Adhered to HIPAA regulations when handling confidential patient information.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Assisted in helping patients who were unable to help themselves.
Picker Packer
Kohls Warehouse
Edgewood, MD
10.2016 - 12.2016
- This was a seasonal job, peak season.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Selected products and items from shelves and pallets for customer orders.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
Education
High School Diploma -
Reginald F Lewis High School
Baltimore, MD06-2014
Skills
- Grounds patrols
- Facilities patrol
- Report writing
- Computer skills
- Vehicle patrol
- CCTV monitoring
- Public safety
- Surveillance monitoring
- Active listening
- Medication management
- HIPAA compliance
- Verbal and written communication skills
- Picking and packing
- Telephone etiquette
- English language proficiency
- metal detector (handheld)
- density scanner
- armed carry
- First Aid/CPR
- Meal prep
- writing skills
- surveillance
- Cash handling
- excel
- Conflict resolution
- Communication
- Verbal communication
- Basic math
- Critical thinking
- Logical reasoning
- Decision-making
Affiliations
- I love to read fiction and non fictional books , i also love self help and educational book.
- Very organized individual.
- Always seeking to gain knowledge ( fast learner )
Certification
- First aid/cpr
- Guard card
- drivers license
- armed security license
- aed certification
Timeline
Armed Security Officer
EAST PROTECTIVE SERVICES
05.2023 - 01.2024
Security Guard
Sizemore Security
07.2022 - 12.2022
Unarmed Security Guard
Universal Protection Service, LP
05.2021 - 03.2022
Security Officer
G4S Secure Solutions
03.2020 - 10.2021
Security Officer
Abacus Corporation
04.2018 - 09.2020
Medication Technician
Ma Maison Assisted Living Facilities
07.2017 - 09.2017
Picker Packer
Kohls Warehouse
10.2016 - 12.2016
High School Diploma -
Reginald F Lewis High School
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