Motivated individual which thrives in fast-paced environments. Works independently, with minimal supervision, and pitch in to complete tasks. Demonstrates consistent strong work ethic while adhering to company policies and procedures,
Overview
11
11
years of professional experience
Work History
Panel Coordinator
CareOregon
08.2023 - Current
Entered data, generated reports, and produced tracking documents.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Maintained patient confidentiality by strictly adhering to HIPAA regulations while handling sensitive personal information.
Improved communication between the front desk and clinical staff by providing accurate, up-to-date appointment information.
Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
Managed complex schedules for multiple healthcare providers, ensuring timely patient care and provider availability.
Universal Banker
Umpqua Bank
04.2022 - 08.2023
Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
Documented transactions and moved, deposited or withdrew money accurately to prevent errors.
Sales
Rosenberg Builders
11.2021 - 04.2022
Engaged with customers to effectively build rapport and lasting relationships.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Medical Assistant
Tillamook Regional Medical Center Adventist Health
02.2016 - 08.2021
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Documented vital signs and health history for patients in clinic and hospital environments.
Completed clinical procedures and gathered patient data for interpretation by physician.
Collected and documented patient medical information such as blood pressure and weight.
Sanitized, restocked and organized exam rooms and medical equipment.
Called and faxed pharmacies to submit prescriptions and refills.
Dental Assistant
The Smile Studio
10.2014 - 07.2015
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Prepared patient x-rays and images for dentist review.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
Dental - Dental Assistant
Concorde Career Institute
Portland, OR
08.2014
High School Diploma -
Tillamook High School
Tillamook
06.2005
Skills
Ease with Computers and Technology
Multitasking and Time Management
Multi-Line Telephone Systems
Confidentiality and Data Protection
Fast Learner
Customer Service
Reception Duties
Data Entry
Cash handling and management
Timeline
Panel Coordinator
CareOregon
08.2023 - Current
Universal Banker
Umpqua Bank
04.2022 - 08.2023
Sales
Rosenberg Builders
11.2021 - 04.2022
Medical Assistant
Tillamook Regional Medical Center Adventist Health