Dacia Thomas
The Bronx
Summary
Dynamic retail professional with a proven track record at Aldi and Bloomingdale's, excelling in customer service and stock management. Adept at leveraging product knowledge to enhance sales and streamline transaction processing. Recognized for effectively addressing customer inquiries and implementing merchandising strategies that drive store performance.
Overview
2
2
years of professional experience
Work History
Store Team Member
Aldi
Bronx
01.2024 - 11.2025
- Conducted price checks on items when requested by customers.
- Managed opening and closing duties such as setting alarm systems, locking doors.
- Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
- Answered customer inquiries regarding product features, pricing, and availability.
- Prepared promotional materials for display in-store or online.
- Assisted in stocking shelves with merchandise.
Sales Associate
Bloomingdale's
White Plains
08.2024 - 02.2025
- Utilized technology resources to help customers find and choose products.
- Answered store and merchandise questions and led customers to wanted items.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed transactions using a point-of-sale system.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Organized store by returning merchandise to proper areas and restocked displays.
- Watched for and recognized security risks and thefts to prevent or handle situations.
Education
High School Diploma -
Morant Bay High School
Jamaica11-2022
Accounting
Monroe College
Bronx, NYSkills
- Customer service
- Point of sale
- Stock Management
- Merchandising
- Transaction Processing
- Sales Assistance
- Product knowledge
Timeline
Sales Associate
Bloomingdale's
08.2024 - 02.2025
Store Team Member
Aldi
01.2024 - 11.2025
High School Diploma -
Morant Bay High School
Accounting
Monroe College
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