D'Adra Lewis
Hamtramck
Summary
Detail-oriented individual with a versatile background in customer service and administrative roles. Known for effective time management and collaboration skills, consistently contributing to team efficiency and satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
KFC Restaurant
Detroit
06.2025 - 01.2026
- Assisted team in maintaining cleanliness and organization of work areas.
- Followed safety protocols to ensure a secure environment for all team members.
- Collaborated with colleagues to complete daily tasks efficiently.
- Supported inventory management by restocking shelves as needed.
- Provided excellent customer service by addressing inquiries and assisting patrons.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Collaborated with team members to maximize productivity and efficiency.
- Rotated through series of different stations based on team needs.
- Answered telephones, directed calls, and took messages.
- Delivered messages and ran errands.
Work-based Learning: Assistant
Discovery Creative Pathways: Harper Woods
Detroit
11.2024 - 01.2025
- Assisted teachers in preparing instructional materials and classroom resources.
- Organized classroom environments to promote a positive learning atmosphere.
- Delivered one-on-one support to students requiring additional assistance.
- Performed administrative duties such as filing paperwork, preparing correspondence.
- Organized student records and maintained accurate filing systems.
- Created an efficient filing system to store magazines securely.
- Assisted with filing documents and preparing reports.
Work-based Learning: Purchasing Assistant
Detroit Job Corps
Detroit
10.2024 - 11.2024
- Maintained accurate records of inventory levels and purchase histories.
- Supported the team by organizing procurement documents and files.
- Processed vendor invoices for timely payment and record-keeping purposes.
- Reviewed purchase orders and invoices for accuracy.
- Maintained records of all purchases, pricing, and other important data.
Server
Black Bow Tie
Detroit
05.2024 - 06.2024
- Greeted guests and provided menus.
- Delivered exceptional customer service to enhance dining experience.
- Took and processed customer orders efficiently and accurately.
- Maintained cleanliness and organization of dining area and tables.
- Collaborated with kitchen staff to ensure timely food delivery.
- Resolved customer complaints promptly to ensure satisfaction.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
Office Administration - Office Administration
Detroit Job Corps
Detroit11-2024
High School Diploma -
Penn Foster Career School
Scranton, PA10-2024
Skills
- Customer service
- Inventory management
- Administrative support
- Team collaboration
- Problem resolution
- Time management
- Communication skills
- Record keeping
- Task prioritization
- Detail orientation
- Google and Microsoft profiency
- Area and facility cleaning
- Attention to detail
- Following instructions
- Cash handling
- POS systems
- Computer skills
- Willingness to learn
Certification
Office Administration
Timeline
Team Member
KFC Restaurant
06.2025 - 01.2026
Work-based Learning: Assistant
Discovery Creative Pathways: Harper Woods
11.2024 - 01.2025
Work-based Learning: Purchasing Assistant
Detroit Job Corps
10.2024 - 11.2024
Server
Black Bow Tie
05.2024 - 06.2024
Office Administration - Office Administration
Detroit Job Corps
High School Diploma -
Penn Foster Career School