Dae'Asia Montgomery
Baltimore,MD
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Correctional Nurse/ Assitant Director of Nursing
Yes Care Corp
Baltimore, MD
06.2023 - Current
- Improved medical record accuracy through diligent documentation of inmate health assessments, interventions, and outcomes.
- Provided emergency care to inmates by responding promptly to medical emergencies within the facility.
- Prevented potential health crises by conducting thorough screenings during intake processes for new inmates.
- Educated inmates about their health conditions and self-care routines for better disease management.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Facilitated appointments and transportation for patients, streamlining access to essential medical services.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Enhanced patient care by developing and implementing comprehensive care plans.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
- Assisted in managing medication regimens for complex cases, reducing potential errors or adverse effects on patients'' health.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
School Nurse
Crown Hills Llc
Baltimore, MD
05.2023 - Current
- Improved overall student health by implementing comprehensive health education programs and preventive measures.
- Promoted a healthy school environment through regular inspections, identifying potential hazards and recommending corrective actions.
- Streamlined documentation processes for maintaining accurate student health records, ensuring compliance with regulations.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
- Collaborated with teachers to address diverse learning styles while designing inclusive classroom accommodations for students with chronic illnesses or disabilities.
- Evaluated the effectiveness of current health programs, making recommendations for improvements based on data analysis and best practices.
- Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
- Developed care plans and made referrals as necessary for students with health concerns or injuries.
- Provided medical consultations to other school personnel to promote well-coordinated school health and safety efforts.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Registered Nurse, NICU
University Of Maryland Medical System
Baltimore, MD
07.2022 - 07.2023
- Enhanced patient care by implementing evidence-based nursing practices and protocols in the NICU setting.
- Reduced complications by closely monitoring vital signs, administering medications, and assessing newborns'' overall condition.
- Collaborated with multidisciplinary healthcare teams to develop individualized plans of care for premature and critically ill neonates.
- Promoted family-centered care by providing education, support, and resources to parents of NICU patients.
- Guided patients, caregivers, and family members on plans of treatment and helpful resources available locally to support care.
- Triaged patients and delegated treatment needs to qualified staff and specialized departments.
- Enhanced patient care by developing and implementing comprehensive care plans.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Provided emotional support for patients and families during difficult times, fostering resilience and coping skills.
- Monitored progress towards patient goals, adjusting care plans as needed to achieve desired results.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
NICU Student Nurse
Mercy Medical Center
Baltimore, MD
06.2021 - 06.2022
- Enhanced patient care by accurately documenting vital signs, medical histories, and relevant information.
- Administered medications and treatments as prescribed, ensuring patient safety and wellbeing.
- Collaborated with interdisciplinary healthcare teams to develop and implement personalized care plans for patients.
- Provided compassionate care to diverse patient populations, promoting comfort and satisfaction throughout their treatment journey.
- Assisted in conducting physical assessments to identify potential health concerns and inform appropriate interventions.
- Facilitated effective communication between patients, families, and healthcare team members to ensure optimal outcomes.
- Participated in hands-on clinical training under the supervision of experienced nursing professionals to refine practical skills.
Call Center Customer Service Representative
Bwmc
301 Hospital Dr, Glen Burnie MD 21061
09.2020 - 05.2021
- Scheduled patient appointments based on patients needs and availability.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Documented and detailed calls and complaints using call center's CRM database.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Determined need for special assessment activities for complex cases, effectively handling care plans.
Clinical Customer Service Representative
Johns Hopkins Hospital
09.2018 - 09.2021
- Provided customers product and service information and identified application solutions to maintain revenue streams from customer relationships.
- Answered and directed phone calls, filed documents, performed data entry and handled billing.
- Assisted customers with tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions.
- Assessed customer issues and identified resources and tools to provide solid solutions.
Unit Secretary
Saint Agnes Healthcare
06.2017 - 03.2018
- Documented patient medical information, case histories and insurance details
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Enhanced patient care by efficiently managing medical records and promptly scheduling appointments.
- Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
- Facilitated smooth discharge processes for patients, providing necessary documentation and instructions for follow-up care as directed by physicians or nurses.
- Managed inventory levels of office supplies, ensuring adequate stock was available at all times for efficient unit operations.
- Provided information for patient admissions and discharges to foster timely processing.
Education
Bachelor of Science - Nursing
Coppin State University
Baltimore, MD05.2022
Skills
- CPR Certification/BLS
- Patient Care Quality
- Verbal and Written Communication
- Multitasking and Prioritization
- Time Management
- Patient Safety Management
- Willingness to Learn
- Electronic Medical Recordkeeping
- Support and education
- Needs Assessment
- Multitasking Abilities
- Neonatal Resuscitation (NRP)
- Team Collaboration
- Case Management
- Care Coordination
- Nursing Consultation
- Direct Patient Care
- Clinical judgment
- Compassionate Care
Certification
- BLS
- NRP
Timeline
Correctional Nurse/ Assitant Director of Nursing
Yes Care Corp
06.2023 - Current
School Nurse
Crown Hills Llc
05.2023 - Current
Registered Nurse, NICU
University Of Maryland Medical System
07.2022 - 07.2023
NICU Student Nurse
Mercy Medical Center
06.2021 - 06.2022
Call Center Customer Service Representative
Bwmc
09.2020 - 05.2021
Clinical Customer Service Representative
Johns Hopkins Hospital
09.2018 - 09.2021
Unit Secretary
Saint Agnes Healthcare
06.2017 - 03.2018
Bachelor of Science - Nursing
Coppin State University