Daedra Dunigan
Mobile,AL
Summary
Dynamic Clinical Supervisor eager to leverage expertise to develop nursing teams with strong clinical, technical and decision-making skills. Proven success in improving patient care and outcomes by developing and leading robust training programs.
Overview
12
12
years of professional experience
Work History
Clinical Services Coordinator
Molina Healthcare
Dallas, TX
06.2016 - 06.2024
- Provided support to clinical staff in the coordination of patient care services.
- Coordinated patient admissions, transfers, discharges, and follow-up activities.
- Assisted with scheduling appointments for healthcare professionals and patients.
- Verified insurance eligibility and benefits information for patients.
- Conducted quality assurance reviews to ensure compliance with established policies and procedures.
Quality Compliance Manager
Thrive Insurance
Oklahoma City, OK
05.2012 - 06.2016
- Developed and implemented quality control processes to ensure compliance with industry standards.
- Investigated customer complaints related to product quality or safety, and recommended corrective action plans.
- Prepared detailed reports summarizing audit findings and outlining corrective actions taken.
Education
Associate of Applied Science -
Bishop State
MobileSkills
- Clinical Documentation
- Interdisciplinary Collaboration
- Care Coordination
- Quality Improvement
- Improving clinical quality outcomes
- Patient Relations
- Case Management
- Clinical Supervision
- Patient admittance
- Research coordination
- Staff Development
References
References available upon request.
Timeline
Clinical Services Coordinator
Molina Healthcare
06.2016 - 06.2024
Quality Compliance Manager
Thrive Insurance
05.2012 - 06.2016
Associate of Applied Science -
Bishop State