Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daeja Conner

San Gabriel,CA

Summary

Results-driven Manager with 5+ years of experience in operations, team leadership, and customer service within fast-paced, high-volume environments excelling in guest relations and staff management. Proven track record in enhancing team productivity and delivering exceptional dining experiences. Skilled in task delegation and social media marketing, fostering a high-performance culture while ensuring compliance with industry standards.

Overview

6
6
years of professional experience

Work History

FOH Supervisor, Interim Assistant General Manager

Star Leaf
02.2023 - Current
  • Supported the General Manager in daily operations, staff supervision, and long-term strategic planning across all departments.
  • Ensured compliance with company policies, safety regulations, and industry standards.
  • Led, trained, and motivated a team of employees, fostering a high-performance culture and improving team productivity

Maître D’ , Private Events, Server

Great Maple
01.2020 - 03.2023
  • Acted as the primary point of contact for guests, ensuring exceptional hospitality and seamless dining experiences.
  • Managed front-of-house operations, including staff scheduling, floor plans, and guest flow during high-volume service.
  • Customized event setups for weddings, corporate gatherings, and VIP dinners, accommodating special requests and maintaining brand standards.

Server Trainer , Bartender, Host, Expo

P.F. Chang's Bistro
06.2019 - 03.2020
  • Facilitated ongoing training sessions, ensuring staff remained knowledgeable about food safety standards.
  • Developed and implemented training materials to improve onboarding efficiency for new hires.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.

Education

No Degree - General Studies

Pasadena City College
Pasadena, CA

Skills

  • Guest relations
  • Task delegation
  • Social media marketing
  • Promotional events
  • Customer feedback analysis
  • Staff management
  • Teamwork
  • Reliability
  • Multitasking
  • Floor management

Timeline

FOH Supervisor, Interim Assistant General Manager

Star Leaf
02.2023 - Current

Maître D’ , Private Events, Server

Great Maple
01.2020 - 03.2023

Server Trainer , Bartender, Host, Expo

P.F. Chang's Bistro
06.2019 - 03.2020

No Degree - General Studies

Pasadena City College

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